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Customer Ratings & Reviews

Model:
SM-S721UZKAXAA
SKU:
11058944
$599.00
Save $30.97
Comp. Value: $629.97

Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 651 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung and this phone hasn't disappointed. The camera is so clear, plenty of storage and it does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE IN UNDER 1000

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value! best phone i’ve had and its also been the cheapest i bought! i find the new ai features to be super helpful when taking photos in tourist heavy locations! makes photography easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life, great screen quality and vibrant colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Fan Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for someone switching from a 4G LTE phone to 5G one. Easy device transfer n set up. Just charge for 24 hrs. Then connect to wifi & update phone. Then tranfer from ur old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellular phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great price would recommend to any one looking for an affordable cell phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good phone with more than decent sppecs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my dad in India. Has some issue when someone calls the screen stays locked and is a stuggle to know who is calling. Also often there are issues with network provider in India with phones from US. Rest everything is on point and works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlocked Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I Bought it for the memory space. Wish i could delete some useless apps. Battery drains faster than anticipated. It was charged this morning 100 percent its 4:53 pm and its 60 percent. Used it like for 20 minutes at work. Was able to connect it to boost mobile. Heard Samsung phones are good. Would i buy again? Maybe if it was cheaper. Hopefully it last a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality pics in the dark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera coz it can take great quality pics in the dark and love the new features from AI, translation with voice or text, all these new features for convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best flagship phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 FE is a great phone that feels premium but doesn't cost a lot. It's super fast, has a big, vibrant display, and the cameras are fantastic—especially the one that zooms in. You also get all the cool new AI tricks from Samsung's best phones, making it an amazing deal. My father uses it and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24Fe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone offers excellent value for its price. The camera quality and overall performance are top-notch, making it a worthwhile purchase even compared to the Ultra model. Its budget-friendly nature combined with its high performance makes it an excellent option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone the quality is grate, the camera is grate too overall good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galleexy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than it should for the price, good for what phones do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s24 fe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my daily used phone, it works like a champion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price, im glad i bought it when i did, saved myself $200!! Camera could be a little better but its perfect for a starter phone for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a good phone. I bought it Ias a gift for someone and they still talk about how special it is. The device works perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine, in the context of the abysmal phone market.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well when it doesn't have one of it's oddball issues. The most annoying of which is a strange bug I can't seem to find online (Ironically because apparently the Ultra and Plus have even MORE issues than this phone, flooding out the search results) where the display "freezes" but is still functioning completely normally, it just doesn't show you what's happening. The only way I've been able to temporarily fix it is to lock and unlock the phone again 1-3 times. It's full of bloatware out of the box, and Samsung desperately wants to be Apple. I miss my Pixels but I can't argue that the build quality on the Galaxy phones is much higher, even if they are massively overpriced. It's built in camera app is GARBAGE. I get better pictures from $250 phones from 6 years ago. The sad part is that it's a fine sensor, their software is just awful. Oh, another fun quirk of this phone is that they often let you turn certain features off, but not actually. For instance, I turned off auto-brightness adjustment for the display, but sometimes I can literally see my display getting brighter or darker based on ambient light. It doesn't happen as frequently with the setting disabled, but it shouldn't be happening at all. The same thing goes for post-processing in the stock camera app. You can dig through the menus and disable everything, but take a picture and watch as after a few seconds the post-processing "pops" in, washing out all the colors in the image, and simultaneously over-softening and over-sharpening the image. Samsung, I know by trying to be the Apple of Android you're catering to the lowest common denominator. But if I'm going through the effort to dig through the menus to tweak my settings, let me do what I want. I don't have an iPhone for a reason.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Noah, thank you for taking time out of your day to share your experience with your new Samsung Galaxy S24. It's completely understandable as you change from one manufacturer to another that it can cause some frustration as you learn the different settings, features, and usage of the device. We have some great articles on our website to help address the matter of the freezing on the display titled "Galaxy phone or tablet's screen is frozen or responds too slowly" as a good starting point. We also have the full device manual available on our website to help you turn off any settings or features you would rather not have enabled to best customize your device to your preferences and needs. Lastly, if any aspect of your device is operating out of the ordinary or you have questions, please don't hesitate to reach out to the Samsung Support Team for one on one assistance. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's overall an improvement to my old S8 active phone since it's quite old after all. Everything is quite nice and fast with barely any need to get used to the phone if you're familiar with Samsung phones. The only thing I really hate and prevented me from getting newer phones is really the removal of the headphone jack. I hate that. Overall, got this as a replacement since old phone is too slow and broken. It's pretty good so far, no scratches or anything even without a screen protector. It's quite good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace a older phone that got screen burn in so far this phone has been perfect no screen burn in scrolls through apps and web pages fast. Wireless charging is a plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this phone online. Bestbuy canceled my order because they couldn't activate it. They didn't call or email me before they canceled it. Went to a store and paid for 2 phones. The store activated one I was able to take home and had to ship the other one to be activated when picked up. Paid for both phones but only got one. They canceled the phone that was ordered from the store without contacting me and have not refunded my money. They would not give me the phone either for the price I already paid for it. They wanted $200 more. Spent hours on the phone and at store for 1 phone at the price of 2. Terrible customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying it. I wish the battery lasted longer. I upgraded from an S20. Cameras are way better.

    I would recommend this to a friend