Customer Ratings & Reviews
- Model:
- SM-S721UZKAXAA
- SKU:
- 11121869
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Ist a okay phone to have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone tends to freeze form time to time and randomly close the apps when am using them but other than that its alright
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Alicia, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear you are overall pleased with your new device. We have an article available online to help with the apps closing you mention as well as the freezing. These articles titled "App is crashing or not working on Samsung phone or tablet" and "Galaxy phone or tablet's screen is frozen or responds too slowly". You can also work directly with the Samsung Support Team if you continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Worst phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone it cracks often. I would not recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AnsiT, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. If you would like to share additional feedback with us or if you would like further assistance, let us know by reaching out to Support. Thank you for being a treasured Samsung customer. - Debra
MY SAMSUNG GALAXY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly like a A54 galaxy, but 1/2" longer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there MichaelM, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. The Samsung S24 FE and the Samsung A54 are both smartphones with OLED displays, featuring similar display resolutions and video recorder resolutions. The S24 FE features a telephoto camera and a reliable software experience. The S24 FE has an aluminum frame and Corning Gorilla Glass Victus+, while the A54 features a Super AMOLED screen. The S24 FE also has a newer operating system and user interface than the A54. The S24 FE has a larger screen size than the A54 as well. Next, the S24 FE has more RAM than the A54. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sept for the screen looks like it's cracked on the inside.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Blastnews, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 FE. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your Galaxy S24 FE and without being able to ask you any follow up questions to clarify what you've shared, I suggest reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
S24 phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 New Samsung S24 phones and they are terrible. They keep stalling and stopping in the middle of pulling up emails and won't let you access anything. It constantly needs to be reset, sometimes 2 to 3 tomes before you can do anything again.
No, I would not recommend this to a friendsold me a locked phone.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if i could give you 0 stars i would. you guys sold me a phone that still had someone else’s information on it so i could not set it up. i bought this phone when the original was on sale because it was a few dollars cheaper- now that i’ve had to return the product due to YOUR FAULT FOR NOT RESETTING AND DELETING A PHONE FROM BRAZIL, you are not offering me any discount since the phone is full price now. This is nothing but a money grabbing scam, not to mention i traded in my old phone and had to get back store credit? like i will ever use that after having this experience?? i wish i never bought anything from best buy, you guys are thieves and scammers. get your life together.
No, I would not recommend this to a friendSamsung Galaxy S24 phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed I returned and got a motorcycle edge 2025
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there AmbreR, thank you for reaching out to share your experience using the Samsung Galaxy S24 FE. We value your sentiments as we strive to improve the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to contact Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Battery life, Camera quality, Overall performance
Best flagship basemodel in years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best flagship base model out. Easily. Battery life is perfect, im a small phone user so the size is perfect. Ive had pixel iphone and even oneplus before going back to galaxy for the s24. The shape fits perfectly in my hand the display pops and the camera is amazing. All of this in a base model phone, I plan on holding on to it for at least 4 years before upgrading again because of how dramatic an upgrade was before coming back to Galaxy phones.
I would recommend this to a friend S24fe
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People can barley hear me and now have a black ⚫️ on the screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings NICKOLASE, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Microphone issues with Galaxy phone or tablet" and "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Upset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone 1 year ago it as been giving charging issues then couple days ago it blanked out and the screen went out and I was advised to go to Samsung in which is ridiculous. I purchased the phone from you guys.
No, I would not recommend this to a friendNever buy online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my new cell phone in the mail called Best Buy. They couldn't find it and they couldn't even send me a another replacement. I would never buy any cell phone from them.
No, I would not recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had phone for only a few weeks and had issues with. Tried to use the warranty but would have had to drive over an hr one to have it worked on. I give Best Buy a 5 star for helping us by taking phone back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey DavidW, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra
mid range phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thick bezels is ugly. front camera is not that good. soso phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there Sammi, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. The S24 FE offers a slimmer bezel display. Your device offers the ProVisual Engine, which is a comprehensive suite of AI-powered tools that enhances photos and videos with sharp details and rich textures, expanding the possibilities beyond just snapping a picture. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Never Again read me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new Christmas present volume button broken right out of the box. BB stole $45 from me for a re stk fee this is crazy shame on you! You don't charge customers for faulty products!
No, I would not recommend this to a friendSo far ok...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from previous Galaxy A51 but much bigger and heavier!
I would recommend this to a friendBrand response from Samsung
Posted .Good day S7upgrade, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we would need more details before we can properly do so. If you would like further assistance and/or help with troubleshooting your device, please do not hesitate to reach out to Support. Thank you for being an unwavering Samsung customer. - Debra
Bad phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap pictures quality is bad, not to many features compared to the Moto G-Stylus5G
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings SophiaB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your camera quality, however, we need more details regarding what may be occurring with your device before we can do so. Please do not hesitate to reach out to Support at your earliest convenience if you would like further assistance and/or help with troubleshooting. Thank you for being a dedicated Samsung customer. - Debra
Not recommended to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price dropped so fast, it’s $600 now, I bought only 20 days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ThomasY, thanks for taking the time to review your Samsung Galaxy S24. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. If you would like to share feedback with us regarding the performance durability, or functionality of your Galaxy S24, please feel free to reach out to Support. We'd love to hear your thoughts. Thank you for being a loyal Samsung customer. - Debra
Need to check the quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened in best buy itself it is hanging while using in store i returned immediately
I would recommend this to a friend- Pros mentioned:Camera quality
E phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love her phone for many reasons especially her cameras and fast processor
I would recommend this to a friend - Pros mentioned:Camera quality, Size
The best midrange phone at a budget price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone with a highend cpu in it. I love the screen, camera, speakers and size of the phone. The best part is the price of $349. You can't beat it at this price. The bezels are a lot smaller than mynold s23 fe. That i do appreciate, Samsung.
I would recommend this to a friend