Customer Ratings & Reviews
- Model:
- SM-S721UZAAXAA
- SKU:
- 10103635
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
to a friend
Bad phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap pictures quality is bad, not to many features compared to the Moto G-Stylus5G
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings SophiaB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your camera quality, however, we need more details regarding what may be occurring with your device before we can do so. Please do not hesitate to reach out to Support at your earliest convenience if you would like further assistance and/or help with troubleshooting. Thank you for being a dedicated Samsung customer. - Debra
Not recommended to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price dropped so fast, it’s $600 now, I bought only 20 days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ThomasY, thanks for taking the time to review your Samsung Galaxy S24. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. If you would like to share feedback with us regarding the performance durability, or functionality of your Galaxy S24, please feel free to reach out to Support. We'd love to hear your thoughts. Thank you for being a loyal Samsung customer. - Debra
Need to check the quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened in best buy itself it is hanging while using in store i returned immediately
I would recommend this to a friendThe best midrange phone at a budget price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone with a highend cpu in it. I love the screen, camera, speakers and size of the phone. The best part is the price of $349. You can't beat it at this price. The bezels are a lot smaller than mynold s23 fe. That i do appreciate, Samsung.
I would recommend this to a friendamazing device for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be the first to admit I am very much a flagship person. This year Ive decided to scale back and work on putting my money elsewhere- this device doesn’t disappoint. It does what I need it to do and more, and it proves I dont need to spend 1200 on a phone to do what I need it to do.
I would recommend this to a friendBest Buy bait and switch on price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered Thursday Nov 28 for pickup Tuesday Dec 3rd for $350 on sale if Best Buy activated it on Verizon. Received an email morning of Dec 3rd saying the phone couldn't be activated and the order was canceled. Why would they activate the phone when I wasn't even in the store? Spent an hour on the phone, transferred to 4 different people. Went into the store the next day and of course the $350 sale was over and they wouldn't honor the price. Called Verizon and they said there is nothing on your account that would prevent activation. Checked the webpage and price was now $450 if you activate. I attempted the checkout steps again and now there was fine print saying for new line or new account only. When I clicked upgrade phone (keeping same plan), the price changed to $650 so there is no way that fine print was there the first time since I was able to check out at the $350 price and went through the Verizon steps asking for my info.
No, I would not recommend this to a friendBest Buy made it easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved Galaxy phones This is my first purchasing through Best Buy vs my carrier and I'm sure this is the only way I will purchase all future phones! Easy Breezy and less expensive
I would recommend this to a friendE phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love her phone for many reasons especially her cameras and fast processor
I would recommend this to a friendAmazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stunning and beautiful device . Love it’s performance
I would recommend this to a friendLong-lasting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last Galaxy I owned was the 9. This shows how long I keep my cellphones and how long they last. Samsung Galaxy series is definitely worth the money. If you don't like changing phones often buy one.
I would recommend this to a friendMy s24 Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got mine via t mobile BY PHONE SENT TO ME GOT CONNECTED BY T MOBILE GOT$1000 FOR MY OLD S21 WORKS GREAT
I would recommend this to a friendFall in love.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The greatest economic phone, wonderful camera, very happy with it.
I would recommend this to a friendSamsung messed up Android
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an OK device that is hobbled by what Samsung has done to the operating system. The phone came with Android 14 UI 6.1. It limits how you customize your home screen. If you use Gmail you are accustomed to the big M icon which you can place where it works for you. Samsung has locked the icon inside a Google folder. You cannot put it on the homescreen. Diddo for maps and Photos. Things you used to do with one tap now take two or three. There's more, but you get the picture. Looks like something Apple might do. You can create widgets, but they are not the same and use some of the phone's resources. I'll be reluctant to buy any Samsumg products in the future. I'm returning the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PaulA, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy S24. We completely understand that new devices can come with a bit of a learning curve that can cause frustration. If you haven't done so already, please take a look at the full device manual, and if needed reach out to the Samsung Support Team to discover all available options to best align your device to your needs and wants. Thank you for being a Samsung customer. -Elizabeth
wished I didn't buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone directly from Samsung and wish id kept my old A71 5G. I have had to restart this phone more times than I can remember. I would not by this phone if I knew how glitchy it was going to be.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha MarkK, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy S24, however, without having any information available regarding what you may be experiencing and without being able to ask you any follow up questions to clarify what you have shared with us, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Buyer beware - this phone was not unlocked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My carrier insisted the phone was not unlocked. Had to trade it in and pay a premium for a phone at the carrier's store.
No, I would not recommend this to a friendScam Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a phone here two weeks ago.tjey said if I opened a Best Buy charge card i would get a $90.00 credit on my card Not so I got a store credit so after spending $980 for a phone they want me to spend at least 90.00 more at Best Buy. You have fooled a 75 year old Veteran. What a great American Company no shame. You win.
I would recommend this to a friendS24 makes me really uncomfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my S24 a week ago. The display makes me nauseous immediately. And the loudspeaker's bass makes my heart palpitate. Looks like this phone is made for intense sensory stimulation. How do I rate an expensive phone that I cannot even use? No star if I could. FYI, I have been using S8 for 7 years without above problems. I would want to use it forever but Apps nowadays are not properly supporting its Android 9 (e.g. YouTube comment would freeze keypad). And the S8 Snapdragon US version does not have custom ROM to upgrade Android OS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there GnepElohssa, we appreciate you sharing your experience with your new Samsung Galaxy S24. We understand our customers have a wide range of needs and wants for their chosen device and things that will make them feel more comfortable with the usage of their device. You can absolutely adjust the speaker if the bass is continuing to cause you discomfort. In your settings app, under Sounds and vibration, under sound quality and effects you can choose a different sound profile from the equalizer that will adjust the bass. For your display settings causing you discomfort as well in your settings you can choose from a range of options from dark mode, you can turn off the adaptive brightness, and decide whether you prefer the eye comfort shield or not. If you would like to explore the options available we have the full manual for your device available on our website. Thank you for being a Samsung customer. -Elizabeth
Samsung is not reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have had an s22 and s23 after and they both came out defective
No, I would not recommend this to a friendCameras meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung does it again. Terrible cameras. Still can’t take a moving picture without it being a blurry mess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JMiller5665, thank you for sharing your thoughts with us about your Samsung Galaxy S24. We understand wanting to best photos and videos possible to document your life and keep your memories alive. If you haven't done so already, the full device manual is available on our website to highlight the different settings and features of the camera for your device. Our YouTube channel has some great videos that will give you tips to capture the best content. Lastly, you can always reach out to the Samsung Support Team if any aspect of your device is not operating as intended or expected. Thank you for being a Samsung customer. -Elizabeth