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Customer Ratings & Reviews

Model:
SM-S721ULGAXAA
SKU:
10103658
$599.97

Customer reviews

Rating 4.7 out of 5 stars with 919 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 919 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung s24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone has a really high quality camera and fast processing speed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since upgrading from my Samsung S10 this phone is great. Battery life last whole day with moderate usage. Top quality Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The it very good I like it the shape screen it’s very nice phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than and Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good size, Has plenty of user friendly tools. Camera takes better pictures than IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent compact phone, very fast and reliable. Totally recommend it. Loving the AI features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth a buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S24 phone is really cool. This is my first android after continuously using Apple since Iphone 5. Camera works too good with lot of color varients and night camera is also good. Battery life is too good. With continuous usage, I can still keep the battery alive for 2-3days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looooove it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any complaints about this phone, and the ease of getting it at Best Buy was so nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to have the LCD replaced within a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 1/25/25 Open-Box Geek Squad Certifed Excellent Condition and it worked great for a month. I woke up to the Black Screen of Death on 2/21 or 2/28. I brought it back into the Geek Squad but I hadn't purchased extra coverage (I never do), so they gave me my Proof of Purchase and Samsung's phone number. Samsung backdated my warranty to the date of delivery (1/29/25) and warranty-replaced the LCD screen, so I'm glad I didn't purchase extra BestBuy protection! It could have been a manufacturing issue, or it could have been an Open-Box issue. Either way, I won't be purchasing anything Open-Box anymore because the store warranty price is ridiculous. If you purchase anything from Samsung, they have better warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're still getting to know each other, but I'm enjoying the phone. Granted, my previous one was from the Stone Age, but overall I'm liking this. The only negative (for me) is that it's a bit big for my hand. Plus I am still struggling with using it for selfies and getting the hang of the camera, such as not ending up with the background out of focus. But compared to what's out there, I feel I did well without spending a ridiculous sum of money for an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for my mom and works extremely well is snappy and fast and is not to big.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Really really good phone, but not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really good and I mean REALLY good but there's not much that makes this phone special. It very much is the iPhone of Androids: great build quality with good software and a great camera, but there are better phones on the market (even better Samsung phones; the S24 Ultra is better but a lot more expensive). This is exactly why I bought it though; I'm able to run the apps I wanna run and it just works, plus Samsung's promised 7-year support makes this a good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone is wonderful. It's easy to use. Of course, all the samsung good qualities, the packed in this phone. You got a great deal at my best.Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good pone at a good price, nice camera and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very durable and extremely nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a good one. The cameras are very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Samsung as always. Easy to follow setup for connecting to my current provider.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing S24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best samsung galaxy phone great camera and sound. Very fast and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone, Bad Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I bought an Open Box Excellent phone. The phone itself is great and I really like the software. However, the camera quality was just not up to par. My previous phone was a Pixel 7, and while the colors are better on Samsung's photos, the sharpness on them is awful. Indoors photos were grainy, and so were dark parts of a well-lit photo. When focusing on a subject that wasn't 5 feet away or less, the photos would come out relatively blurry. I tried all options (even ones hidden in Good Lock) but nothing fixed the camera quality. For a ~$800 phone, this just isn't acceptable to me, as someone who cares about capturing memories for myself and my friends/family.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great price! I would highly recommend purchasing a phone from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 fe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works like a dream would totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung phones but I don't need the newest, fastest, or fanciest. Great phone, if I had to replace it, I'd buy it again

    I would recommend this to a friend