Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
SM-S721ULGAXAA
SKU:
10103658
$599.97

Customer reviews

Rating 4.7 out of 5 stars with 497 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, highlighting its excellent camera quality and impressive battery life. They also appreciate its convenient size, sleek design, and ease of use. Furthermore, the device's fast processor speed and numerous new features contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 497 reviews
  • Rated 5 out of 5 stars

    Samsung s24

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Artificial intelligence is much more useful than iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent phone very fast 5g network with new AI technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 FE

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful on giving a brief information on the Samsung cellphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENT Excelent Excelent Excelent EXCELENT EXCELENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 at bestbuy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding experience. From beginning to end Iwas speechless on how professional everyone was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best place tu buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! My mom loves the new phone! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better Phone with Best Services by Best Buy Team ( Keep doing Great)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's average . I would recommend this for someone who uses tech but don't require a lot. Volume on speaker is low

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey YolandaJ, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your audio quality, however, without having more information available and without being able to ask you any follow up questions, I suggest contacting Support for further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Great everyday phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price for an incredible phone. I purchased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, Meh of phones.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, far from Flagship or Google. Not the best, not the worst.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings GL2814, thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy S24 FE. We appreciate your candor as we continue to improve our product line to suit the needs of our customers. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance with troubleshooting. Thank you for choosing Samsung! - Debra Samsung

  • Rated 4 out of 5 stars

    Samsung 10e to 24FE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the transfer assistance from old phone to new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value For Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value for money. I got the phone on offer, and its worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good place to buy Electronics. I am really enjoying with my purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live my new phone easy to use quality sound. It's all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall! Sometimes wish was a little smaller in size fur convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness Thank you for your Service I will return

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is Samsung's Value Cellphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale since I don't want to spend a lot on a cellphone and this is just right for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift to upgrade a family member. Wish "activated" pricing was valid for prepaid customers with existing #

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Blacklisted Phone Issue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks/worked good for a month and a week or so. Very easy to use and simple features. But then phone got blacklisted out of nowhere for being listed as a "stolen" phone from phone service. Went in circles just trying to get it fixed and its still not fixed. Was not able to return/exchange either.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    fingerprint sensor is hit or miss

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fingerprint sensor is hit or miss and not having a micro SD card slot other than that it’s great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Wiseone, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 FE. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your S24 FE is not recognizing your fingerprint, please take a moment to review "Samsung phone is not recognizing fingerprints." If you're running low on storage, take a moment to review "Manage storage on your Samsung Galaxy phone" to learn about cloud-based storage options that are available to you. Let us know if you have any questions afterward or if you would like any further assistance by reaching out at your leisure. Thank you for being a devoted Samsung customer. - Debra Samsung