Customer Ratings & Reviews
- Model:
- SM-S721ULGAXAA
- |
- SKU:
- 6599402
Customer reviews
Rating 4.7 out of 5 stars with 424 reviews
(424 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Camera4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Galaxy S24 FE 128GB (Unlocked) highly for its overall performance and top-notch camera quality. Many appreciate the phone's long battery life and good screen size. The design is considered very good, and users find the phone easy to use with great features.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
This is Samsung's Value Cellphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale since I don't want to spend a lot on a cellphone and this is just right for my needs.
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Loved it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome phone and my uncle loves it. Great cam quality
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
I would recommend this to a friendRated 5 out of 5 stars
Thank you note
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very very happy with the phone. Hope to buy again
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
I would recommend this to a friendRated 4 out of 5 stars
Overall good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as gift to upgrade a family member. Wish "activated" pricing was valid for prepaid customers with existing #
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite
I would recommend this to a friendRated 4 out of 5 stars
Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, for myself..I like it..The color is so pretty, camera is really clear..
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Blacklisted Phone Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone looks/worked good for a month and a week or so. Very easy to use and simple features. But then phone got blacklisted out of nowhere for being listed as a "stolen" phone from phone service. Went in circles just trying to get it fixed and its still not fixed. Was not able to return/exchange either.
I would recommend this to a friend Rated 4 out of 5 stars
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone and very cheap compared to a regular S series
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
I would recommend this to a friendRated 2 out of 5 stars
fingerprint sensor is hit or miss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fingerprint sensor is hit or miss and not having a micro SD card slot other than that it’s great
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Wiseone, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 FE. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your S24 FE is not recognizing your fingerprint, please take a moment to review "Samsung phone is not recognizing fingerprints." If you're running low on storage, take a moment to review "Manage storage on your Samsung Galaxy phone" to learn about cloud-based storage options that are available to you. Let us know if you have any questions afterward or if you would like any further assistance by reaching out at your leisure. Thank you for being a devoted Samsung customer. - Debra
Rated 1 out of 5 stars
Did not meet my standard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wasn’t what I was expecting. Didn’t have all the stuff that the Google pixel nine has completely different maker but same android system with Gemini just was disappointing in general. It wasn’t one of my favorites. Definitely would not recommend that because you know that the kind of discontinued in a few months and then not gonna be around much longer. The only good point was of it was I got a good deal but other than that, it doesn’t reflect on Best Buy. It’s just a horrible device Best Buy offer the best devices you can find, but that’s my opinion
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Getmomo, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy S24 FE. We value your feedback as we strive to improve the functionality and performance of our product line. The Galaxy S24 FE offers unsurpassed performance and a more premium build compared to the Pixel. The S24 FE also features a dedicated telephoto camera, which the Google Pixel 9 lacks. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like any further assistance or if you would like to share additional feedback with us. Thank you for being a devoted Samsung customer. - Debra
Rated 3 out of 5 stars
MY SAMSUNG GALAXY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly like a A54 galaxy, but 1/2" longer.
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there MichaelM, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. The Samsung S24 FE and the Samsung A54 are both smartphones with OLED displays, featuring similar display resolutions and video recorder resolutions. The S24 FE features a telephoto camera and a reliable software experience. The S24 FE has an aluminum frame and Corning Gorilla Glass Victus+, while the A54 features a Super AMOLED screen. The S24 FE also has a newer operating system and user interface than the A54. The S24 FE has a larger screen size than the A54 as well. Next, the S24 FE has more RAM than the A54. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Rated 2 out of 5 stars
Samsung Galaxy S24 phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed I returned and got a motorcycle edge 2025
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there AmbreR, thank you for reaching out to share your experience using the Samsung Galaxy S24 FE. We value your sentiments as we strive to improve the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to contact Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Rated 3 out of 5 stars
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sept for the screen looks like it's cracked on the inside.
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Blastnews, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 FE. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your Galaxy S24 FE and without being able to ask you any follow up questions to clarify what you've shared, I suggest reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Rated 1 out of 5 stars
sold me a locked phone.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if i could give you 0 stars i would. you guys sold me a phone that still had someone else’s information on it so i could not set it up. i bought this phone when the original was on sale because it was a few dollars cheaper- now that i’ve had to return the product due to YOUR FAULT FOR NOT RESETTING AND DELETING A PHONE FROM BRAZIL, you are not offering me any discount since the phone is full price now. This is nothing but a money grabbing scam, not to mention i traded in my old phone and had to get back store credit? like i will ever use that after having this experience?? i wish i never bought anything from best buy, you guys are thieves and scammers. get your life together.
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
S24fe
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People can barley hear me and now have a black ⚫️ on the screen
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings NICKOLASE, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Microphone issues with Galaxy phone or tablet" and "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Rated 1 out of 5 stars
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had phone for only a few weeks and had issues with. Tried to use the warranty but would have had to drive over an hr one to have it worked on. I give Best Buy a 5 star for helping us by taking phone back
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey DavidW, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Rated 1 out of 5 stars
mid range phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thick bezels is ugly. front camera is not that good. soso phone.
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
I would recommend this to a friendBrand response from Samsung
Posted .Hello there Sammi, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. The S24 FE offers a slimmer bezel display. Your device offers the ProVisual Engine, which is a comprehensive suite of AI-powered tools that enhances photos and videos with sharp details and rich textures, expanding the possibilities beyond just snapping a picture. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Rated 2 out of 5 stars
So far ok...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from previous Galaxy A51 but much bigger and heavier!
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Gray
I would recommend this to a friendBrand response from Samsung
Posted .Good day S7upgrade, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we would need more details before we can properly do so. If you would like further assistance and/or help with troubleshooting your device, please do not hesitate to reach out to Support. Thank you for being an unwavering Samsung customer. - Debra
Rated 1 out of 5 stars
Bad phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap pictures quality is bad, not to many features compared to the Moto G-Stylus5G
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings SophiaB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your camera quality, however, we need more details regarding what may be occurring with your device before we can do so. Please do not hesitate to reach out to Support at your earliest convenience if you would like further assistance and/or help with troubleshooting. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Camera quality, Size
Rated 5 out of 5 stars
The best midrange phone at a budget price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone with a highend cpu in it. I love the screen, camera, speakers and size of the phone. The best part is the price of $349. You can't beat it at this price. The bezels are a lot smaller than mynold s23 fe. That i do appreciate, Samsung.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
amazing device for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be the first to admit I am very much a flagship person. This year Ive decided to scale back and work on putting my money elsewhere- this device doesn’t disappoint. It does what I need it to do and more, and it proves I dont need to spend 1200 on a phone to do what I need it to do.
This review is from Samsung - Galaxy S24 FE 128GB (Unlocked) - Gray
I would recommend this to a friend










