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Customer Ratings & Reviews

Model:
SM-S721ULGAXAA
SKU:
6599402
$649.99

Customer reviews

Rating 4.7 out of 5 stars with 927 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Galaxy S24 FE 128GB (Unlocked) highly for its overall performance and top-notch camera quality. Many appreciate the phone's long battery life and good screen size. The design is considered very good, and users find the phone easy to use with great features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 927 reviews
  • Rated 2 out of 5 stars

    Samsung Galaxy S24 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed I returned and got a motorcycle edge 2025

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there AmbreR, thank you for reaching out to share your experience using the Samsung Galaxy S24 FE. We value your sentiments as we strive to improve the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to contact Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    S24fe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People can barley hear me and now have a black ⚫️ on the screen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings NICKOLASE, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Microphone issues with Galaxy phone or tablet" and "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Upset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone 1 year ago it as been giving charging issues then couple days ago it blanked out and the screen went out and I was advised to go to Samsung in which is ridiculous. I purchased the phone from you guys.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my new cell phone in the mail called Best Buy. They couldn't find it and they couldn't even send me a another replacement. I would never buy any cell phone from them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had phone for only a few weeks and had issues with. Tried to use the warranty but would have had to drive over an hr one to have it worked on. I give Best Buy a 5 star for helping us by taking phone back

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey DavidW, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    mid range phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thick bezels is ugly. front camera is not that good. soso phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Sammi, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. The S24 FE offers a slimmer bezel display. Your device offers the ProVisual Engine, which is a comprehensive suite of AI-powered tools that enhances photos and videos with sharp details and rich textures, expanding the possibilities beyond just snapping a picture. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Never Again read me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new Christmas present volume button broken right out of the box. BB stole $45 from me for a re stk fee this is crazy shame on you! You don't charge customers for faulty products!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So far ok...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from previous Galaxy A51 but much bigger and heavier!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day S7upgrade, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we would need more details before we can properly do so. If you would like further assistance and/or help with troubleshooting your device, please do not hesitate to reach out to Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Bad phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap pictures quality is bad, not to many features compared to the Moto G-Stylus5G

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings SophiaB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your camera quality, however, we need more details regarding what may be occurring with your device before we can do so. Please do not hesitate to reach out to Support at your earliest convenience if you would like further assistance and/or help with troubleshooting. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not recommended to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price dropped so fast, it’s $600 now, I bought only 20 days

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ThomasY, thanks for taking the time to review your Samsung Galaxy S24. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. If you would like to share feedback with us regarding the performance durability, or functionality of your Galaxy S24, please feel free to reach out to Support. We'd love to hear your thoughts. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Need to check the quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened in best buy itself it is hanging while using in store i returned immediately

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    E phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love her phone for many reasons especially her cameras and fast processor

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    The best midrange phone at a budget price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with a highend cpu in it. I love the screen, camera, speakers and size of the phone. The best part is the price of $349. You can't beat it at this price. The bezels are a lot smaller than mynold s23 fe. That i do appreciate, Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing device for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be the first to admit I am very much a flagship person. This year Ive decided to scale back and work on putting my money elsewhere- this device doesn’t disappoint. It does what I need it to do and more, and it proves I dont need to spend 1200 on a phone to do what I need it to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy bait and switch on price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Thursday Nov 28 for pickup Tuesday Dec 3rd for $350 on sale if Best Buy activated it on Verizon. Received an email morning of Dec 3rd saying the phone couldn't be activated and the order was canceled. Why would they activate the phone when I wasn't even in the store? Spent an hour on the phone, transferred to 4 different people. Went into the store the next day and of course the $350 sale was over and they wouldn't honor the price. Called Verizon and they said there is nothing on your account that would prevent activation. Checked the webpage and price was now $450 if you activate. I attempted the checkout steps again and now there was fine print saying for new line or new account only. When I clicked upgrade phone (keeping same plan), the price changed to $650 so there is no way that fine print was there the first time since I was able to check out at the $350 price and went through the Verizon steps asking for my info.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy made it easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Galaxy phones This is my first purchasing through Best Buy vs my carrier and I'm sure this is the only way I will purchase all future phones! Easy Breezy and less expensive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning and beautiful device . Love it’s performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long-lasting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Galaxy I owned was the 9. This shows how long I keep my cellphones and how long they last. Samsung Galaxy series is definitely worth the money. If you don't like changing phones often buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My s24 Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine via t mobile BY PHONE SENT TO ME GOT CONNECTED BY T MOBILE GOT$1000 FOR MY OLD S21 WORKS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fall in love.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest economic phone, wonderful camera, very happy with it.

    I would recommend this to a friend