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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1805 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,805 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lika best buy. Customer service to buy from best buy good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was ok the screen is dim the colors look washed out on the main screen. Camera is amazing! I unfortunately I returned this phone because the audio when talking phone to phone was really bad! I was so disappointed I did my research and found that people were having the same issue, I contacted samsung they said to update it I did and nothing changed samsung said on their next update it would be fixed not a risk I was willing to take!! for the price I expect better quality hope this helps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you have not done so yet already, please update your Galaxy S24 as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. Take a moment to review, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with the audio quality of your device. If you have any questions for us afterwards or if you would like any additional assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    S24 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally think this a better than the S25 Ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The galaxy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy s24 ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good screen good camera and good materials and is fast for apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!good phone!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the beast and impressive phone.. I will recommended 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Is just like S23 ultra so i would have just not gotten it but my phone screen broke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best one.. you'll get all in one, has a good camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forget iphone, samsung is here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my fiancee. She loved jt and she is an iphone user lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung 24 the camera is one of best is perfect for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung G s24 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good conditions, the camera conditions Super,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great pictures very clear and fast nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat attempt by Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great in all aspects however a bit expensive when it comes to pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good cellphone and the guy in the store help me alot during all the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone specs are really amazing and enjoying the pictures from this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. A lot cheaper getting it here than through the phone companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovveee My phone ! Bestbuy never disappoint me !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone. My Son is very Happy with it and he is so Thankful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung galaxy. Will be buying again love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing device with great camera and features like AI

    I would recommend this to a friend