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Customer Ratings & Reviews

Your price for this item is $1,119.97
The comparable value price is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1716 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24 Ultra 256GB (Unlocked), highlighting its exceptional overall performance, top-tier camera quality, and long battery life. The phone's design and processor speed also receive positive feedback, along with its enhanced features and the stylus functionality. Some users find the phone a little heavy and large, and a few have reported issues with heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,716 reviews
  • Rated 5 out of 5 stars

    Best buy the best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy reward program and credit card really help purchase item i need for my trip to Mexico #TravelRewards #BestBuyRewards #MexicoTrip

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    S 24 ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i loved the phand then. 4 months later, it decided to overheat and the screen decided to go I am going to be wrapped up with Samsung because they don't like to honor their warranties. And I have to deal with a third party service center to have them. Tell Samsung that the screen needs a replacement. And I will not because every time these third party centers open your phone. You're basically lthe waterproof resistance that your phone once had. Best Buy is an amazing company. Samsung is an amazing company. Things happen. Ed just inconvenient. Recommend you get a replacement warranty. For this. Twelve hundred dollar phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift for my mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my mom for her birthday because i have the same kind of phone and i like it so much I wanted to give her one just like mine. She's still adjusting to it but she loves it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy expensive to mantain

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephone is good but it is expensive to repair it. It costed me 330 to change the broken sceen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    SAMMY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I am very impressed, But the camera has room for improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my parents and they love it.It is easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present for hubby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love samsungs phones. Phone looks great, now we will start using it. Hubby was happy :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingerprint and scratch proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is amazing! Not scratches or even fingerprint are visible. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung S24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can recomend a Amazing device that I purchased in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24 Ultra.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good and quality product. I highly recommend it to my friends and relatives. It has a big storage and various useful features that everyone will surely enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun s24

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase I recommend 100%. Don't wait go get your new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate went above and beyond helping us chose phones. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24Ultra thats attracts 24hrs/day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool. Attractive to Humans... the first time i will be at lease while using a phone. It has been lovely thus far. The pen usage is so so amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy Great prices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had this phone new for the best price around. Plus the employees do not try to influence you when looking or comparing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed! Samsung failed! Again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, despite my efforts to love it, the S24 Ultra obviously is an inferior rival to the iPhone. It made me appreciate how much better the iPhone truly is. The display, which was supposed to be a standout feature, turned out to be very disappointing. I bought the S24 Ultra to replace my main phone, the iPhone 15 Pro Max, and placing them side by side just highlighted the S24 Ultra's dull and washed-out display. Ironically, the iPhone's display, made by Samsung, offers a way better experience with more depth and sharpness, looking crystal clear from every angle. The S24 Ultra's display sadly has a green tint when viewed from different angles, an issue that I believe has persisted since the S8 and S9 models. The speaker on this $1,000 phone sounds cheap and muffled, whereas the iPhone's speaker is clear, warm, and delivers distinct bass. I had forgotten about battery anxiety with the iPhone until I used this phone; the battery drains quickly and barely lasts a full day on a single charge. Switching lenses between cameras are significantly slower and more laggy. After so much debating, I had to returned it on the last day before my 14 days window closed and it was such a relief!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great, excellent, wonderfull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first time, I experienced the translation feature directly on my phone without the need for the Internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product by best buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and I can use it for a long time 100% recomend in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Excited

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, best purchase ever and great treatment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product compared to iPhone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price, as compared with iPhone. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung Galaxy in years. Great operative sistem and ecosystem.

    I would recommend this to a friend