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Customer Ratings & Reviews

$1,099.00
Save $20.97
Comp. Value: $1,119.97

Customer reviews

Rating 4.8 out of 5 stars with 1790 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,790 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's a hefty price, it's a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the friendliest associates ever. It's refreshing to see even the young people who work there are courteous and so helpful. Good Job Best Buy. Definitely happy with our service!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Just okay!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my myself. I had a moto stylus phone and thought that the s24 ultra would be a huge step up. Honestly, I should have saved my money... The only thing that I like about this phone is the camera. However, I expected that the camera would be much better. I wished that I would have save my money. I am strongly thinking about taking this phone back. The phone is not terrible but I expected more for the price. Also, my phone does not match the violet color in the photos. Mine is more of a blue black.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings MKing, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any questions to clarify what you have shared with us; I suggest reaching out to Samsung Support if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shop at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best experience i had before Best buy is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone very fast and not lagging at all in most apps

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone camera quality outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    $24 phone is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone ever I really like this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg i love it and my husband too. The camera is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fantastic. Samsung reps at Best Buy, not so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S24 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using 24 ultra more than a year, really amazing. Runs smoothly and camera is really amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung galaxy s24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good whit the samsung galaxy s24 ultra njjjjjjjjjjjjj

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone and the employees ver helpful.,,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, the zoom on the camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the phone and it has the best camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    King of Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's literally the best phone ever. No complaints:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good phone Overall.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade for anyone that looking for one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good customer service awesome thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a lot of awesome features that you can use. It has a lot of storage and memory. I highly recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Phone Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely the most powerful samsung device that actually has useful features like a huge boost in brightness when the sun is right above your head. Or the AI features like editing a picture to move an object wherever you feel like looks better. Definitely a worthy upgrade from my old A13 5G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the S20 to S24. Wish I'd upgraded sooner. Best buy staff was great. Was able to get a new phone for an open box price and they transferred all my data. I go to Best Buy for all my phone purchases

    I would recommend this to a friend