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Customer reviews

Rating 4.8 out of 5 stars with 1837 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,837 reviews
  • Rated 4 out of 5 stars

    S24 ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very genuine shop fir ourcgasing electronics with best discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone upgraded and new features from my old 22ultra

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone, Slight detail for improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with high end tech, slight downside on charging port as any slight debris can cause issues for future charging and is forced to use wirelles charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s 24 ultra great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow wow wow it is insane AI is here so great phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice only problem the battery don't last you need to keep it charged if you watching any movie

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All im gonna say is ya wont regret it!Buy it now!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New ultra phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone is great. My only wish is that I would have purchased more memory. It fills up faster than I realized.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in particular because of what I heard about the camera and my pictures are not clear. The 2 stars are because other than that it's fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    SCREEN RESOLUTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SCREEN SEEMS A BIT PALE THE PREVIOUS MODEL HAS A BETER SCREEN

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the fold it feels like a downgrade to a smaller screen though it feels like an upgrade not having to worry about dropping it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To improve the Custumer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great location but it is a lite hard to be attended by a member of the staff at the first time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    S24 ultra

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers have problems they started to sound muffled after one year of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my 22 ultra so I decided to upgrade. I like the upgrades so far and I am happy with it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. The associates that helped me with this was helpful this time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JeffU, thank you for your feedback on your Samsung Galaxy S24 Ultra. We love hearing you are finding the phone to be good for your usage. We would love to help you further enhance your experience and fully love your device. We have some great resources available online to help you discover all of the ways Galaxy AI can enhance your daily experience in so many ways. We have the full device manual available to help with all of the features and the Samsung Support Team to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Artificial intelligence not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This almost same as my old moto 5 g 2022....apps hard to access. Performance is almot the same. AI not impressed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, not great battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly best android premium phone. Unfortunately battery life just isn't the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Figure scaner issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone but the finger scaner gives me a lot of truble

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman are not helping to the Customers in the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, bad value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but for the price, a charger or some extra should be included. I understand they feel it's e-waste, but why don't they include a case and screen protector instead?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you taking the time to share your feedback on the Galaxy S24 Ultra, Mike. The S24 Ultra offers impressive features, including a built-in interpreter function. With Galaxy AI, you can easily engage in conversations without worrying about language barriers. Simply hold up your phone during face-to-face discussions, and it will provide real-time translations, allowing you to focus on the conversation rather than translation. We noted your suggestions and we appreciate you letting us know how you feel. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin Samsung

  • Rated 3 out of 5 stars

    It's ok nothing revolutionary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a pixel 6 pro and S21 Ultra not that big a deal. Very blocky design. I feel like the pixel 6 pro takes better pics and is much slimmer and lighter also seems to have better battery life. I should have gone with the Pixel 8 Pro.

    No, I would not recommend this to a friend