Customer Ratings & Reviews
- Model:
- SM-S928UZKEXAA
- SKU:
- 6569855
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy S24 Ultra 256GB (Unlocked), highlighting its exceptional overall performance, top-tier camera quality, and long battery life. The phone's design and processor speed also receive positive feedback, along with its enhanced features and the stylus functionality. Some users find the phone a little heavy and large, and a few have reported issues with heat dissipation.
This summary was generated by AI based on customer reviews.
Phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my parents and they love it.It is easy to use as well.
I would recommend this to a friend- Pros mentioned:Overall performance
SAMMY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I am very impressed, But the camera has room for improvement
I would recommend this to a friend Christmas present for hubby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love samsungs phones. Phone looks great, now we will start using it. Hubby was happy :-)
I would recommend this to a friendFingerprint and scratch proof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen protector is amazing! Not scratches or even fingerprint are visible. 10/10
I would recommend this to a friendSamsun s24
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase I recommend 100%. Don't wait go get your new phone
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung S24
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can recomend a Amazing device that I purchased in Best Buy
I would recommend this to a friend Galaxy S24 Ultra.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good and quality product. I highly recommend it to my friends and relatives. It has a big storage and various useful features that everyone will surely enjoy.
I would recommend this to a friendS24Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate went above and beyond helping us chose phones. Thank you!
I would recommend this to a friend24Ultra thats attracts 24hrs/day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool. Attractive to Humans... the first time i will be at lease while using a phone. It has been lovely thus far. The pen usage is so so amazing.
I would recommend this to a friendAwesome Buy Great prices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had this phone new for the best price around. Plus the employees do not try to influence you when looking or comparing.
I would recommend this to a friendExtremely disappointed! Samsung failed! Again!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, despite my efforts to love it, the S24 Ultra obviously is an inferior rival to the iPhone. It made me appreciate how much better the iPhone truly is. The display, which was supposed to be a standout feature, turned out to be very disappointing. I bought the S24 Ultra to replace my main phone, the iPhone 15 Pro Max, and placing them side by side just highlighted the S24 Ultra's dull and washed-out display. Ironically, the iPhone's display, made by Samsung, offers a way better experience with more depth and sharpness, looking crystal clear from every angle. The S24 Ultra's display sadly has a green tint when viewed from different angles, an issue that I believe has persisted since the S8 and S9 models. The speaker on this $1,000 phone sounds cheap and muffled, whereas the iPhone's speaker is clear, warm, and delivers distinct bass. I had forgotten about battery anxiety with the iPhone until I used this phone; the battery drains quickly and barely lasts a full day on a single charge. Switching lenses between cameras are significantly slower and more laggy. After so much debating, I had to returned it on the last day before my 14 days window closed and it was such a relief!!!
No, I would not recommend this to a friendExcelent product by best buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good and I can use it for a long time 100% recomend in best buy
I would recommend this to a friendgreat, excellent, wonderfull
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the first time, I experienced the translation feature directly on my phone without the need for the Internet.
I would recommend this to a friendSo Excited
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone, best purchase ever and great treatment
I would recommend this to a friendGreat product compared to iPhone.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at great price, as compared with iPhone. Love it.
I would recommend this to a friendGalaxy Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Samsung Galaxy in years. Great operative sistem and ecosystem.
I would recommend this to a friendThis is good phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its so fast u can tipe fast and its a iphone and its fun
I would recommend this to a friendCustomer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best service and customer service to Pike up every phone was really good
I would recommend this to a friendOpen Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great open box S24. Excellen. Will always my store
I would recommend this to a friendIt's ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars since battery is not that durable, the camara of my old Samsung s20 ultra had batter quality and takes better pictures of the moon than this one, the first picture is my S20 ultra, the second is my actually phone S24 ultra
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy VanesaL, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your busy schedule to learn some important information about optimizing your Galaxy battery. If you would like any further assistance or if you have any questions for us after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
