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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1739 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24 Ultra 256GB (Unlocked), highlighting its exceptional overall performance, top-tier camera quality, and long battery life. The phone's design and processor speed also receive positive feedback, along with its enhanced features and the stylus functionality. Some users find the phone a little heavy and large, and a few have reported issues with heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,739 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start , the sales clerk was attentive and knowledgeable. Helped me pick the right fit for me. I love this phone does everything plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manger was helpful phone is great very helpful employeex

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the service too i definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly kids took care of beginning to end !¡!¡!!¡¡

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, will always buy samsung. Love the big screen of the ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box and it came in perfect condition couldn't be more happier thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this device. Ive had iphone since the iphone 5 and just switched to this phone, coming from an iphone 13 pro. I love this Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best upgrade ive ever done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from my note 9. Has so many new and great features but the AI and ability to make stickers out of photos is probably my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Color looks great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features. Color is very special. I bought this as my mom welcome gift to United States. This was her first good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it. Not pricey but very good love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Battery only charges 80 not 100

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    samsung galaxy s24 ultra 256GB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance and quality of the phone are superior. But The hardware portion feels fragile

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking the time to reach out to us, Ryuuk. Your feedback is greatly appreciated. We're glad to see that you've been enjoyed the performance and quality of the phone. The S24 Ultra is powered by the new Snapdragon® 8 Gen 3 for Galaxy. This chipset enables real-time graphics rendering with ray tracing, resulting in hyper-realistic shadows and reflections. Additionally, we have nearly doubled the size of the vapor chamber to enhance heat dissipation, ensuring a smooth graphics experience. We also noted your concerns about the durability of the S24 Ultra. The S24 Ultra is beautifully wrapped in Titanium for added durability and an IP68 dust and water resistance rating. S24 Ultra also continues the legacy of the Note series with an embedded S Pen for adding productivity. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Amazing screen compared to Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iphone 11 pro, the screen resolution is stunning. I use my phone a lot in the sun and the high brightness option is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good phone fantastic a pretty good optimized

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the brightness but i recommended cuse is better when you are in dark areas a good processor and a good operative system whit the IA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you ever had a note you already know how great a phone this is and the phone sound system is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ultra 24

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone! 10/10 would definitely recommend this phone to anyone interested in upgrading!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but i thought i may ise up 256 so upgraded to 512

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. I'd Never get an IPHONE. Dont hesitate. Get this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S24+ ULTRA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased it, but an S25 plus ultra came out and I'm a little disappointed. Although I think this one is still better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Souad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy for your services, you are the best.

    I would recommend this to a friend