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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1833 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,833 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone and the employees ver helpful.,,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the phone and it has the best camera.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is highly functional and looking good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    King of Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's literally the best phone ever. No complaints:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good customer service awesome thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent and worth the money. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone . But the display looks washed out. Online many people have the same issue . Looks like a software bug still not resolved after 1 year of product release .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stuff, very helpful and knowledgeable, kind and professional always at Langhorne, PA Thank ypu for all you help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Phone Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely the most powerful samsung device that actually has useful features like a huge boost in brightness when the sun is right above your head. Or the AI features like editing a picture to move an object wherever you feel like looks better. Definitely a worthy upgrade from my old A13 5G

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the smoothest phones and really powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast service. I was in it even with 2 small kids. It wasn't a crazy experience going in and grabbing the phone I have not sure my phone service. So it was great to go in and get the phone for only fifty dollars a month as well as keep my lower payment plan for my phone with the newest galaxy that's out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Hope it lasts as long as my Galaxy 9+. Great phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and quality. I'm happy with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the friendliest associates ever. It's refreshing to see even the young people who work there are courteous and so helpful. Good Job Best Buy. Definitely happy with our service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI software is absolutely incredible. Thought it was not worth it for me to upgrade my perfectly fine S22 ultra, but it was totally worth it. Best phone i've had so far, even better than my beloved Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a samsung user when it comes to phones and this is a big upgrad from my 20 ultra.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissappointed with constant Connection Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longer I have the S24 Ultra, the more connection issues I have with Android Auto and the Bluetooth. For a new cell phone that costs this much, I shouldn't have reoccurring issues. I've tried previous Samsung phones and the issue weren't as bad. I switched over from Apple, which was an iPhone 11, and should've stuck with them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the S20 to S24. Wish I'd upgraded sooner. Best buy staff was great. Was able to get a new phone for an open box price and they transferred all my data. I go to Best Buy for all my phone purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camra zoom 100x betrer than iphone samsung galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and memory is on point definitely made a right choice too get samsung product

    I would recommend this to a friend