Customer Ratings & Reviews
- Model:
- SM-S928UZTEXAA
- SKU:
- 10104242
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
to a friend
S24ultra
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its honestly not very good buggy and canera is awful
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your honest feedback, Tom. We see that you have questions about the S24 Ultra. We are here to help! The Pro Mode feature in the Camera app gives you control over your photos and videos. You can manually adjust settings like ISO, shutter speed, and exposure levels, use filters, and manage white balance for different lighting conditions. If your device is slowing down, you can use the Device Care feature to optimize performance. Start by ensuring that your device has the latest software update. Then, go to Settings > Device Care > tap Optimize now > tap Done. If the issue persists, please contact Support for further assistance. If this persists, please reach out to us at Support for further assistance. -Kelvin
Worst purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the broken screen phone in open bix excellent.
No, I would not recommend this to a friendBy Far the Best Cell Phone I've Owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My S24 Ultra by far the best cell phone i've ever owned. The camera quality is beautiful and the processor is lightning-speed fast. The display is also bright and does not have glare like all other cell phones in the market. I give this phone two thumbs up and 100 percent recommend it. Everyone I have come accross with these new phones have raved about the quality and performance.
I would recommend this to a friendMost difficult phone ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has A I capabilities and is difficult to learn how to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NancyH, thanks for taking the opportunity to review your Samsung Galaxy 24 Ultra. We appreciate your transparency. We realize that transitioning to new devices can sometimes feel a bit overwhelming, so we have provided a wealth of resources to help our customers make the transition as seamlessly as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share any other feedback with us or if you would like any assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
Not Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of missing calls and text I'm not happy with this cell phone :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations SCENTENO, thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Please take a moment to check out, "Galaxy phone is unable to make or receive calls" and "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you have described to be experiencing with your Galaxy S24 Ultra. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra
How to loose 1000$ without getting a product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was never delivered. Best Buy never provided refund or replacement for lost package.it’s interesting I have been asked to write a review. One of the worst experiences. Never bothered to help customer concern.
No, I would not recommend this to a friendBad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone doesn't work and I tried to return it and it says I can't return it. They only gave me 10 days to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there GildardoO, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your Galaxy S24 Ultra, however, we need more details than we have available before we can do so. Please feel free to reach out to Support at your leisure for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Samsung just set new standard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The screen clarity compared to my iPhone 14Pro is incredible. It’s the fastest phone I’ve ever owned, and by a long shot. From the time you press power button until you’re on YouTube is about 10seconds. The single most mind blowing features are the cameras. It’s probably more accurate to call this device “an incredible array of cameras, with a computer function attached.” Whatever you call it, there is no way you will be disappointed with this, as I have owned iPhones going back to the iPhone 3, and have also been using the Google 5, 6, and now Google 8+ for work and I’m not sure which I love more. I just know they’re both far better than what Apple is offering us these days. Those who know, are using Android anyway. “If you don’t know….you better aks somebody”
I would recommend this to a friendThe worst phone ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why so many people buy this phone its really bad like the Google pixel is a way better experience this trash
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this phone. It maybe that's its the 5G that's failing me. I miss my note 8. I wouldn't buy this phone and I don't recommend this phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy SteveO, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy S24 Ultra, however without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us, I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your device and/or if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
They asked, I said
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's dirty to ask someone to write a review for a chance to win $400 I would never do that
No, I would not recommend this to a friendHow to lose a 1000$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received an empty box bestbuy refused to give a replacement or a refund. dont buy online get it from a store
No, I would not recommend this to a friendAwesome Phone!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my brand new Samsung Galaxy S24 Ultra and I absolutely love it! This phone is amazing and it can do so many things that my old phone couldn't do! This phone has also 256GB of space for photos, documents and all your favorite music as well as videos! I love it so much! Y 1
I would recommend this to a friendeasy as 1,2,3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this device. Put my sims card in and it worked as described
I would recommend this to a friendVoice command assistance is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband who is visually impaired is in awe about the voice command options and absolutely loved the upgrade from his previous phone. Definitely a keeper
I would recommend this to a friendGreat phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT quality phone great battery life and big screen
I would recommend this to a friendExcellent Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speed is fast as expected. Pictures are clear. Even though the package didn't come with a charger, we seem to have alot of these laying around.
I would recommend this to a friends 24 ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung needs work on there phone devices from the battery catch fire if your like those YouTuber that want do bending test and there Samsung phone catch fire due to the battery 200 mega pixel is awesome camera the s pen has improve over the years still not happy with Samsung getting rid of note series there wireless coils in there phones don't charge correctly google play store sucks and if you go to shake phone there camera Lins inside phone feel like they are coming loose there camera Lins are cheap make ur battery that won't catch fire when they expanded sorry I am never going back to Samsung too many issues with there phones
No, I would not recommend this to a friendS24 ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No words needed amazing thats all i can say ,it speaks for itself just get it
I would recommend this to a friendWOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful Amazing build quality and screen
I would recommend this to a friend