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Customer Ratings & Reviews

Your price for this item is $1,119.97
The comparable value price is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1716 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,716 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, excellent camera, excellent sound, excellent operating system. I have no complaints. This is the best phone I've purchased in the last 6 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good telephone, good camera quality, it works really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for everyday use, camera is top tier, battery last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I've had it for 5 months now and have had no issues. The battery life is great and really does last me all day. I originally purchased the phone to take photos for my clothing business, camera works pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 ULTRA

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the phone … I bought it for my husband to gift him. He loves the phone due to its efficient battery capacity, smooth usage without any glitches. The software recently updated on the phone helps in ease of functioning of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has a great camera. very easy to use. i have enjoyed ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Phone 10/10 Best Buy<3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant on buying a new phone, as I've had my Samsung Note 9 since the week it came out. But it was slowing. I researched a TON of phones, and decided on this S24 Ultra. It is just like my old Note 9, except everything is obviously much much faster, and the memory is insane. (258 gb I believe) The shipping was easy to track, although I wish they would let us pay extra for UPS. Fed Ex kicks their boxes to customer porches, and it showed in my pathetic caved in box. But my phone was preserved perfectly. It was sealed, it was the correct phone, and it was obviously brand new. (I recently returned a "new" phone to Mint Mobile because it was late, the wrong phone, and heavily scratched) The Smart Switch transfer and Sim from my Note 9 to the S24 Ultra was a breeze. I popped my Sim in, and the phones did the rest! I am completely in love with my new phone, and Best Buy made the process SO EASY. I wish I would have thought to find this phone here, as it's hard to find anywhere else. Plus, it was $300 cheaper here. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate phone if you pay the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, ill never own an iphone so maybe im biased. But sadly, i started my day off breaking my s22 ultra by dropping it after 2.5 years of ownership. Ended up with this bad boy on sale for 949. It super fast and buttery, camera is mint, and its still the same layout i love of samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone comments how amazing the camera quality and zoom distance on this phone. Battery life is good. No cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone Condition was excellent, Battery and Camera was quite good, and I tried to compare with IPhone, Samsung beat the camera now with IPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ultra 24

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone ,i like the pen functions and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES this phone! Without making a 500 word review, there isn't much else to say, it is a great phone for her needs. Great cameras, nice screen (size, resolution), S pen. The only (minor) negative is the SIM card drawer, she ended up using an eSIM because the card didn't want to lock in/slide in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Delivery arrived earlier than expected, in excellent condition. The camara overall is great quality photos and videos. Charges super. I like thatthe battery life lasts for a long time, since i use my phone almost all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone with an okay camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the phone was great besides the camera inside in perfect lighting which made it a blurry mess. Fast, great battery, beautiful screen, and great camera outside, but once you went inside of moving objects it just becomes okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this phone 2 weeks ago. I am very impressed with it so far. It performs fantastically, and has great cameras. The team at Best Buy was helpful, knowledgeable, and very courteous! Thanks Best Buy for a great sale and thanks Samsung for making a fantastic product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a phone that much expensive before. I was always purchasing phones at range $300-500. However, I had to buy a new one due to lack of software support and slowed down response. This phone is pretty fast and does seem to last longer. Only down side I could mention that it is a little bit heavy but I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly a flagship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Fold 3 for the last 2 years, i wondered if I could get used to a large non finding phone again. This phone is truly a flagship it is so fast and capable and the photos are amazing for complicated situations. I pride myself on being a good photographer, but traditional cameras and cell phones, but this camera takes it to a new level. Finally back to having an S pen built it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! I recently switched from Apple to windows / android. It is amazing how many more options and quality that you get for your money. I think that it is well made, extremely responsive, and intuitive to use. I would highly reccomend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium allrounder device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Note 9 since it's release, it was time to move on and S24 Ultra happened to be the only right choice - performance and software are top notch, favorite brick design, the weight and useful S Pen (still with Bluetooth, although placed on wrong side this time IMHO) gets you a premium device feeling when holding in hands. Sadly, they ditched curves on sides which gives me full rights to rate it at 4 instead of 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone, fast , i think it's 6.9 inch screen and very vivid and a lot of memory. It works great.

    I would recommend this to a friend