Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,119.97

Customer reviews

Rating 4.8 out of 5 stars with 1790 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,790 reviews
  • Rated 5 out of 5 stars

    Best phone Ever!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Switched From The Iphone 15 pro max To The Galaxy S24 Ultra And I Love This Phone So Much And Now Feels A Lot Smooth And The Flat Screen Feels So Much Better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect work device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect phone. Been a long time since I've had a Samsung flagship. Thought I'd give the 24 ultra a spin as my dedicated work device, and yes it's basically perfect. Highly recommed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what Santa ordered

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my wife! She loves Galaxy phones and with the protection plan we have no worries ... Amazing looking phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24jjjk

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for everything work good and efficeincy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The s24 ultra is Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from my s21 ultra and it was so worth it. The battery lasts forever, it charges crazy fast, and it's a very fast phone. It coming with the S-pen was also fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to pick up the phone I had no issues, everyone was very helpful and took less the 5 mins to get my order. Had no issues with my phone or anything and still have it till this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome and i love the product. I have always liked samsung products and best is currently mt first go to be going to another store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can handle pretty much anything you want to throw at it, including taking pictures of the moon! It's that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to best buy after terrible experience at Verizon. I returned my phone to Verizon and purchased the same phone s24 ultra at best buy. They were great helped me with all my needs and i got my phone up and running with ease. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and i love the color. I had the best experienceat the store the workers were really nice and helpful. I would recommend this phone 100 percent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice , love it. I missed my android and super glad I made this choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best of the best

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply spectacular, the quality of the screen, the photos it takes... it's truly incredible in every aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the screen is wide. It's not too heavy. Bought during Cyber Monday. The price was just right. Trying to buy another one, but the price is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a perfect device, love the camera and the AI features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and holds a charge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just awesomeness it does all kinds of thing too much to type but its fast and easy to navigate and nice and big and the battery last along time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good and high quality mobile device, it meets all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular, I highly recommend it, I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone. So smooth to use and durable. The battery life is excellently designed. I like the smooth surface of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent attention.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product, service attention very well. I am satisfied to make my purchase and receive good attention and excellent product, I highly recommend it to my friends and family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is outstanding. Speed and visual are good. Doesn't send photos via text promotly or reliably. Have spent several hours getting assistance from Best Buy tech and an extermal expert, nothing can be done, its supposedly a characteristic of the phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations MomOfGamer, thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung