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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1836 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,836 reviews
  • Rated 5 out of 5 stars

    Great deal!!good phone!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the beast and impressive phone.. I will recommended 100%

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cellphone i do reccommend it. Great camera and battery life.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there MariaP, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. We are so ecstatic to hear that you have been enjoying all of the features that the S24 Ultra has to offer! The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to us. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    galaxy s24 ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good screen good camera and good materials and is fast for apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone working good and ai future is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was ok the screen is dim the colors look washed out on the main screen. Camera is amazing! I unfortunately I returned this phone because the audio when talking phone to phone was really bad! I was so disappointed I did my research and found that people were having the same issue, I contacted samsung they said to update it I did and nothing changed samsung said on their next update it would be fixed not a risk I was willing to take!! for the price I expect better quality hope this helps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you have not done so yet already, please update your Galaxy S24 as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. Take a moment to review, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with the audio quality of your device. If you have any questions for us afterwards or if you would like any additional assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy s24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good cellphone and the guy in the store help me alot during all the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat attempt by Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great in all aspects however a bit expensive when it comes to pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful cell phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 5 months ago and it still works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 24 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I switched over from having apple my whole life and it was honestly way less scary than i had anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone specs are really amazing and enjoying the pictures from this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung 24 the camera is one of best is perfect for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The galaxy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All perfect five start evrething ok ..l like my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a android phone and i bought the best one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best one.. you'll get all in one, has a good camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy; lot of storage space.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to a friend for a early Father’s Day gift and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Ultra S24

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone phone ever I have had so far. I am So glad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI is a game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great to use! The AI is a game changer, it makes everything just more easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gread deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone at a great price! Looking forward to use the new AI functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Galaxy S24.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung keeps improving the Galaxy and the S24 is leaps better then the S22 I had.

    I would recommend this to a friend