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Customer reviews

Rating 4.8 out of 5 stars with 1837 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,837 reviews
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. My niece loves the ai drawing feature and when taking pictures out in public the editing is so easy on this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this as a gift for my brother and he loves it. the display quality is amazing and he has had no issues navigating through his phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Photography

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cameras capabilities are outstanding. Close ups and distance is amazing. Am truly impressed with this phone. I strongly recommended it. Can’t wait for the S25 and its larger storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    welcome greetings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good services and help for questions to ask ...to services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my myself. I had a moto stylus phone and thought that the s24 ultra would be a huge step up. Honestly, I should have saved my money... The only thing that I like about this phone is the camera. However, I expected that the camera would be much better. I wished that I would have save my money. I am strongly thinking about taking this phone back. The phone is not terrible but I expected more for the price. Also, my phone does not match the violet color in the photos. Mine is more of a blue black.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings MKing, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any questions to clarify what you have shared with us; I suggest reaching out to Samsung Support if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's a hefty price, it's a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone very fast and not lagging at all in most apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best experience i had before Best buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost lost a loyal customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was ok, they salesman was able to redeem himself. After i was in line for 20 minutes overlooking me for another customer clearly standing behind me. But it worked out with management assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone camera quality outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fantastic. Samsung reps at Best Buy, not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg i love it and my husband too. The camera is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $24 phone is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone ever I really like this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let me Win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one yet. Enjoy how easy it is to use. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Haven't had an issue yet. If it does have an issue Best Buy has good technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good whit the samsung galaxy s24 ultra njjjjjjjjjjjjj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far So good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont expect next day delivery, just expect a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i filling that is to much money For this phone but it good phone Fast in big but we wants to discover the new one but Samsung are very good stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, the zoom on the camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone and the employees ver helpful.,,

    I would recommend this to a friend