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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1798 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 29 reviews
  • Rated 5 out of 5 stars

    My favorite store and my favorite phone ))

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a polished version of your review: "I had a fantastic experience at Best Buy! The staff were extremely attentive and friendly, making my purchase quick and hassle-free. They even went above and beyond by helping me apply the screen protector to my device. Exceptional service—thank you, Best Buy!" Feel free to adjust it to your liking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is reliable price , battery life and storage beautiful color with a nice customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and good service from the staff and very fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome and i love the product. I have always liked samsung products and best is currently mt first go to be going to another store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and i love the color. I had the best experienceat the store the workers were really nice and helpful. I would recommend this phone 100 percent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy store the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, patience, and profesional people to assist you either that you have a question or that you want to buy any item. Plus you can pay by payments, vey low payments monthly / 18 months without paying any interest which is cool. I recomend Best Buy store 100% .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I like best it service. and all things is very good quality and all the employee is friendly. I like the Best Buy service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were knowledgeable, friendly, and helpful. They have a great selection at comparable prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price on Samsung S24 Ultra phone was outstanding and customer service was great!!! Online Chat person gave me additional $100 for lower price promotion.. I was so happy I wanted more discount and promotions on everything I buy!!! Thank you BestBuy you are the Best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy on moms birthday!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customers service. The gentleman that assisted me help me out alot on choosing the right phone for my moms birthday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's 10 dig and best product to the 2 hands? Service is ten out of ten babies, twenty out of twenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy I was in rush heading to airport that customer service people were awesome trust me buy this phone In hardly 3-4 minutes. Phone also nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone I always buy all my electronics at Best Buy always satisfied with their customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy's the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best buy, i always shop with best buy they never did me wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent and service is good.price good offer are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent service!!, I was treated very well by their service staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24Ultra

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone service super recommend to all super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller was very kind and helped me with everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good attention, kindly answer all your doubts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful Customer service. Love the new phone.

    I would recommend this to a friend