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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1798 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-12 of 12 reviews
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Phone!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera function. Can enjoy every minute detail which you can't see with naked eyes. Pretty handy and smooth phone. Just a little big in my hand as I am a short person.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    samsung ultra 24

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great phone the camera is very nice on it . but you need big hands to use it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy ElliottS, thanks for taking the opportunity to share your experience with using the Samsung Galaxy S24 Ultra. We appreciate your feedback. If the S24 Ultra feels too large for your liking, check out the S25+, S25, S24+, or S24. They are each smaller in hand than your current device. If you would like to provide any other feedback with us regarding your purchase or if you would like any further assistance, let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching to the Samsung Galaxy S24 Ultra has been an incredible experience. The first thing that impressed me was the display—it’s vivid, bright, and makes watching videos or photos a real pleasure. The 200MP camera delivers amazingly sharp photos, and the new AI features make editing and sharing photos easier than ever. Battery life is outstanding; I can go two days on a single charge, which is a huge improvement over my last phone. The S Pen is a game changer for note-taking and productivity—it’s surprisingly intuitive and makes signing documents or sketching a quick idea simple. I use features like the built-in interpreter for work, and it’s accurate enough for communicating with colleagues who speak different languages. Performance hasn’t disappointed; the phone is smooth, fast, and handles heavy multitasking without any slowdown. My only small issue is with the phone’s size—it’s quite large, but the excellent design and feel in the hand more than make up for it. There was also a bit of “graininess” in low brightness on the display, but adjusting settings helped. Overall, I highly recommend the S24 Ultra. It’s the best Android flagship I’ve owned for photography, productivity, and battery life. Anyone looking for a top-tier smartphone experience would love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Sv24 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra is easily one of the most powerful and premium smartphones available. The display is stunning — bright, sharp, and smooth — making everything from streaming to gaming look incredible. Performance is top-tier; apps open instantly, multitasking is effortless, and there’s no lag even with heavy use. The camera system is outstanding, especially the zoom and low-light performance. Photos come out crisp and detailed, and the AI features make editing and everyday tasks much easier. The S Pen continues to be a great bonus, adding productivity and creativity options you won’t find on most phones. Battery life is strong and easily lasts all day, even with heavy usage. The phone feels solid and premium in hand, and Samsung’s long-term software support adds even more value. Pros: ✔ Amazing display ✔ Excellent cameras ✔ Fast, smooth performance ✔ Useful AI features & S Pen ✔ Premium build quality Cons: ✖ Large size may not be for everyone ✖ Premium price Overall: The Galaxy S24 Ultra is a powerhouse and worth it for anyone who wants the best Android experience available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    One of the best Samsung S Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I've ever owned. Super fast speed. Runs like butter. The AI in the phone is super handy like cropping out objects in photos. The stylus is a plus to the phone as it can help you take photos without being near the phone using gestures or just to physically write something in notes. The size of the phone can be a little jard to manage if you have small hands but I personally like big phones.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Upgraded from S9 to S22, Wowzer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review might be a little different compared to hard fans of Samsung Galaxy, but just read. I have always been a Galaxy person, and im glad to continue to be a galaxy owner. I finally upgraded from the S9 Plus to this one, so quite a few changes. Every day i keep finding new things/features to explore on this phone. So far my experience is very positive, great sound quality, i love the assistant and translation features, love the ability to write in the screen with the stylus, id say its pretty user friendly, it is massive tho. Going from S9 to this is just a huge device. I know a lot has changed since the new phones lack the SD Card feature, and the Aux port feature. But i miss the back sensor plate on the S9 that you could use to unlock the phone, there isnt anything wrong with having the biometric in the screen, but i think that the sensor plate was a much better and ergonomic item in the S9. All in all, definately recommend, do try to get this device on discount because 1300 is quite the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good.but not best!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone but is very bulky and the fact that Samsung isnt changing the design is frustrating..the phone is good performance wise and features..but I wont consider it best per the value it offers for the price I paid..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good but too big for me.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very efficient, the camera is amazing, the only drawback is that the phone is large and slightly heavy. My hands are small and I need both to operate the phone. This is a perfect phone for people with large hands.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Great but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not there. Trust me its a great phone but its really heavy and still doesnt have the rcs system yet so it hurts alot to when you want to send videos to imessage people. Ive tried two times to change but still no luck. Heavy also and very big. Amazing phone but still has things that need to be perfected

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best Phone in The Market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: You are holding a small computer when you hold this phone. Cons: large size may lead to excess clumsiness in small handed people

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's big and doesn't fit in all my pockets (37 female), I love it. It's worth the hassle.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    eh.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not my favorite phone. a little too bulky for me. wish i could exchange it for a new phone. best buy is disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback, Monique. Your feedback is key as we continue to make improvements to our products and services. We see that you reached out to share your experience with the Galaxy S24 Ultra! All three devices in the Galaxy S24 Series deliver an extraordinary Galaxy AI experience that sets a new standard. With stunning displays shining at an impressive 2600 nits of brightness, these smartphones boast the brightest screens ever offered by Galaxy. Powered by the cutting-edge Snapdragon 8 Gen 3 for Galaxy processor, each device promises lightning-fast performance. Yet, individuality shines through in this collection—after all, one size doesn’t fit all. The Galaxy S24 Ultra stands tall as the flagship of the series, featuring a magnificent 6.8-inch QHD+ display that captivates the eye. Wrapped in a sleek titanium finish for added resilience, it also boasts an IP68 rating, making it resistant to dust and water. And for those who thrive on productivity, the S24 Ultra carries forward the beloved legacy of the Note series with its embedded S Pen, ready to unleash your creativity and organization like never before. We appreciate you letting us know about your thoughts on the S24 Ultra. If you have any further concerns or questions, be sure to reach out to us at Support. -Kelvin Samsung