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Customer Ratings & Reviews

$1,119.97

Customer reviews

Rating 4.8 out of 5 stars with 1829 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,829 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    s24+ review!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24+ is a well-rounded flagship with standout features that include a 6.7-inch AMOLED display, the powerful Snapdragon 8 Gen 3 processor, and a triple-camera setup optimized for day-to-day use. The phone integrates impressive AI tools for photo editing, voice recognition, and live translation, enhancing productivity and convenience. Battery life is reliable, and its design strikes a balance between premium feel and practical durability.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Product with Excellent Features!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I ever had, I’ve been using this product for a few weeks now, and I’m really impressed! The display quality is top-notch, delivering vibrant colors and crisp images. The camera also works flawlessly, capturing clear and sharp pictures even in low light. Battery life is another highlight, lasting much longer than expected. Overall, I’d definitely recommend this product to anyone looking for a reliable and high-performing device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great workhorse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast. Screen is bright and crystal clear. Battery lasts all day with regular use. Camera is great during the day with plenty of light, but it struggles at times in low light.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Why S24 Ultra blew me away

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S24 Ultra is a powerhouse! The display is stunning, the camera quality is next-level—especially the 200MP sensor—and performance is lightning fast. I love the new AI features that actually make everyday tasks easier. Premium feel, top-tier features—definitely worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Beautiful color and great features, love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, it has some really great features like being able to circle things to search for them. I'm on the fence about using the pen as this is the first phone I've had with this option, not sure I'll use it much once the novelty wears off. The phone is lightweight, battery life is decent, the color is really pretty, camera quality is good, the options for picture editing are fantastic and the AI tools are cool to play around with. The thing I like best so far with this phone is the display that minimizes glare, so much easier to use in sunlight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Processor speed

    Rated 5 out of 5 stars

    Best smart phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Samsung Galaxy S24 Ultra, and it's fantastic. The 6.8-inch AMOLED display with a 144Hz refresh rate is stunning. The 200MP camera takes incredible photos and videos, even in low light. Performance is smooth and fast thanks to the Snapdragon 8 Gen 3 processor. The 5000mAh battery easily lasts a full day, and the design is sleek and premium. Overall, it's one of the best smartphones I've ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Absolute beast of a phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing phone. From the front and back facing cameras to the powerful processing. The Samsung S24 Ultra delivers powerful performance packed in a beautiful, sleek designed body. An absolute gem of a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Processor speed

    Rated 5 out of 5 stars

    S24ULTRA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with phone features, look, size, quick processing and a camera superior to others on the markey

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing phone. Love!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra is incredible! The 200MP camera takes stunning photos, the display is vibrant, and the performance is lightning-fast. Battery life easily lasts all day, and the fast-charging is super convenient. Best Buy made the buying process smooth with helpful staff and great service. Highly recommend both the phone and the store!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I absolutely love how durable this is.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Note 20 Ultra was pretty beat up and I was thinking about getting another Note 20, but I decided to get the S24U. Upgrade wise, it was a good decision. I couldn't get the color I wanted, but looking at them in-person, the Violet grew on me. I bought this over a year ago, and never put a case on it or any sort of screen protector. I do mechanic work so I was initially concerned with how well it'd hold up in a garage setting, but I was absolutely blown away with the build quality. I have a habit of setting stuff down on unstable spots, so the phone fell multiple times right on the concrete floor from ~3-4 feet. The phone landed face down, face up, and right on the corners. The sound of it falling absolutely crushed my soul, but to my surprise, they were tiny dings. The screen itself is incredibly durable, and I only have a small, faint scratch on it. Since I don't have a case, I was also worried about the camera lens. Since 3 of the camera lenses are recessed, the bezel takes most of the beating but they're also pretty durable. The only negative experience I had is with the S-Pen. I noticed that it wasn't 100% accurate. I can't say for sure if it's just a problem with mine, but I don't use it for drawing or anything that needs accuracy. Overall, I highly recommend the S24U if you work in a garage or a similar workplace. If you're a hobbyist, I would also recommend this to you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    One of the best Samsung S Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I've ever owned. Super fast speed. Runs like butter. The AI in the phone is super handy like cropping out objects in photos. The stylus is a plus to the phone as it can help you take photos without being near the phone using gestures or just to physically write something in notes. The size of the phone can be a little jard to manage if you have small hands but I personally like big phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Overall performance

    Rated 5 out of 5 stars

    Samsung 24 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S24 Ultra is a powerhouse! The camera quality is stunning, and the display is incredibly vibrant. Performance is seamless, and the design is sleek. A top-notch smartphone that's worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Overall performance

    Rated 5 out of 5 stars

    Phone of the year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Galaxy S24 Ultra, and it’s fantastic. The 256GB storage is perfect for all my apps and media. The Titanium Black finish looks sleek and modern. The camera quality is outstanding, and the phone's performance is top-notch. Highly recommend for anyone looking for a premium smartphone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Spectacular customer service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty well-built phone, the camera is just amazing, battery life lasts literally all day into the next day, has many features and a very updated security system. Store associate that helped me went above and beyond and helped me set up my Best Buy Visa credit card. Will definitely return to that location in Gainesville, VA for future purchases if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Contender for Phone Of The Year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S24 Ultra is most likely the best phone ive ever owned. I can draw, write, watch, call, post, text, and game on this phone with no issues whatsoever. The screen is super clear, and with the anti-glare coating that Samsung used, in sunlight or with overhead lights, the screen is super visible. This new "flat screen" approach instead of the curved screen is a refreshing change, and the battery life is nothing to shy away from. 10/10 phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Galaxy s24 ultra must get

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i have ever bought battery life is good dont have to charge it for almost 2 days camera is on point very clear pictures a video

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Upgraded from S9 to S22, Wowzer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review might be a little different compared to hard fans of Samsung Galaxy, but just read. I have always been a Galaxy person, and im glad to continue to be a galaxy owner. I finally upgraded from the S9 Plus to this one, so quite a few changes. Every day i keep finding new things/features to explore on this phone. So far my experience is very positive, great sound quality, i love the assistant and translation features, love the ability to write in the screen with the stylus, id say its pretty user friendly, it is massive tho. Going from S9 to this is just a huge device. I know a lot has changed since the new phones lack the SD Card feature, and the Aux port feature. But i miss the back sensor plate on the S9 that you could use to unlock the phone, there isnt anything wrong with having the biometric in the screen, but i think that the sensor plate was a much better and ergonomic item in the S9. All in all, definately recommend, do try to get this device on discount because 1300 is quite the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Sherry

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This photo is excellent. i am very satisfied about its photo quality. Its battery time is much batter than my previous iPhone. The only thing I would complian is it is a little bit heavy. Other than, it is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I have ever used, easy-to-use and a lot of good and new features you dobt find on other phones. Does the job like any other phone but more.. recommend it to any one thats looking for a new phone. Try it out and you'll find out..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good camera quality and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra excels with its powerful Snapdragon 8 Gen 3 processor, stunning 6.8-inch OLED display, and versatile quad-lens camera system. Despite the complex software interface, it offers excellent battery life and fast 45W charging. However, the hefty price tag and lack of a charger in the box are notable downsides​

    I would recommend this to a friend