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Customer Ratings & Reviews

$1,119.97

Customer reviews

Rating 4.8 out of 5 stars with 1839 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,839 reviews
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    samsumg

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well, very fast, highly recommended, excellent screen clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has so many features. Fast and reliable. Easy to transfer everything from the old phone. Battery lasts so long. Only have to charge every few days.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Galaxy purchase, i have had apple before and it was not to my liking as this phone is and will always be. I love my camera , my split screen, and everything about its display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 Ultra has all the features you need.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade from a S8 and I was torn between a S24 Ultra and a S25 Ultra. They were so close in specifications the lower price sold me. No regrets. Great phone. I will upgrade more often in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung galaxy s24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S24 Ultra is a remarkable device that meets all of my expectations. The attention to detail in its design and construction is truly impressive. The phone operates smoothly and efficiently, and the quality of its features is exceptional. Samsung has truly outdone themselves with this product, and I am confident that I will be a loyal customer for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    The ultimate phone if you pay the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, ill never own an iphone so maybe im biased. But sadly, i started my day off breaking my s22 ultra by dropping it after 2.5 years of ownership. Ended up with this bad boy on sale for 949. It super fast and buttery, camera is mint, and its still the same layout i love of samsung phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES this phone! Without making a 500 word review, there isn't much else to say, it is a great phone for her needs. Great cameras, nice screen (size, resolution), S pen. The only (minor) negative is the SIM card drawer, she ended up using an eSIM because the card didn't want to lock in/slide in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a phone that much expensive before. I was always purchasing phones at range $300-500. However, I had to buy a new one due to lack of software support and slowed down response. This phone is pretty fast and does seem to last longer. Only down side I could mention that it is a little bit heavy but I love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Superior Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased to replace a Note 9 that I'd had for 6 years. I've never owned a Samsung phone that didn't last at least 4 years before I traded it in. This phone is solid and the functions are intuitive. It has the feel of a phone that will last 5 years. The most amazing feature of this phone is the camera system. My wife has an iPhone 15 plus and there is literally no comparison between the two phones for the functions that I need. I would highly recommend this phone to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ok device but some mess ups for me in the process

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome phone i got this for my use of crypto in sliver buying in staking it works great but i jad some problems getting it i had to go back 2 the store 2 times just to get the right phone i asked for a unlocked one in they gave me a verison locked one but they fix my issue but i had to drive back to them for them to fix it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Processor speed

    Rated 5 out of 5 stars

    Perfect smartphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smartphone for student great process and design with amazing battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I've had it for 5 months now and have had no issues. The battery life is great and really does last me all day. I originally purchased the phone to take photos for my clothing business, camera works pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Samsung S25 ULTRA

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the phone … I bought it for my husband to gift him. He loves the phone due to its efficient battery capacity, smooth usage without any glitches. The software recently updated on the phone helps in ease of functioning of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing, my favorite part is the quality of the pictures. The battery lasts a long time and I love the ability to use the S pen as well. The screen size is great too! Would highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone it has a great camera, the pen comes in handy to.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Galaxy S24 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this phone 2 weeks ago. I am very impressed with it so far. It performs fantastically, and has great cameras. The team at Best Buy was helpful, knowledgeable, and very courteous! Thanks Best Buy for a great sale and thanks Samsung for making a fantastic product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Great display great battery and very fast charging

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Samsung Galaxy S20 Ultra this phone is great. Camera is very good and the phone is snappy. I do miss the external SD card slot but the S Pen is a nice feature to use when needed. It is a quality phone though as you can feel that as it is a little heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Samsung S24 Ultra.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is comfortable in my hand, and the screen is vivid without washout. The AI aspect of the phone is very useful. The circle search is awesome. Its nice to have an S Pen again, having had the Samsung Note before. Its a matter of need and convenience. I bought a magsafe case and charger and will say its not fast to charge. Its not really designed for it, but it does charge. Fortunately, i have a fast charger. The phone is sturdy. Its connectivity to my WiF is great. My cell provider is better than my last phone. The phone remains cool to the touch, even when charging. I love the flat screen and squared corners felling like im have 100% usable screen vs rounded edges. Ive had many Samsung phones from S9, 10, Note, Z Fold 3 and 4, now this phone. Two things i recommend. Buy any phone outright if you can, and get loss and damage insurance. Flagship phones aren't cheep. Selfie.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. I like that they went back to flat screens. It's a Samsung phone so you know the features are top notch and the screen is great. If you're an android fan the Samsung Galaxy S line is a great phone to have. But wait for a sale, if you can. They are not cheap.

    I would recommend this to a friend