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Customer Ratings & Reviews

$1,119.97
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Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1782 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,782 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, feels faster than S23 Ultra. Similar camera to the S23 Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good.but not best!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone but is very bulky and the fact that Samsung isnt changing the design is frustrating..the phone is good performance wise and features..but I wont consider it best per the value it offers for the price I paid..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Phone 10/10 Best Buy<3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant on buying a new phone, as I've had my Samsung Note 9 since the week it came out. But it was slowing. I researched a TON of phones, and decided on this S24 Ultra. It is just like my old Note 9, except everything is obviously much much faster, and the memory is insane. (258 gb I believe) The shipping was easy to track, although I wish they would let us pay extra for UPS. Fed Ex kicks their boxes to customer porches, and it showed in my pathetic caved in box. But my phone was preserved perfectly. It was sealed, it was the correct phone, and it was obviously brand new. (I recently returned a "new" phone to Mint Mobile because it was late, the wrong phone, and heavily scratched) The Smart Switch transfer and Sim from my Note 9 to the S24 Ultra was a breeze. I popped my Sim in, and the phones did the rest! I am completely in love with my new phone, and Best Buy made the process SO EASY. I wish I would have thought to find this phone here, as it's hard to find anywhere else. Plus, it was $300 cheaper here. Thank you, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    One of the best purchase ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best android phones i have used in the recent times. The camera is absolutely fantastic. The battery is quite long lasting. On a whole its a user friendly phone with great features. Highly recommended!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally a phone worth upgrading to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I upgraded to this phone from a Samsung Galaxy S10 plus. The biggest improvement for me is the battery this phone can last me 2 days on a single charge and I'm on my phone a lot watching Youtube and Twitter constantly through the day. The AI features a kinda a gimmick like i'm not gonna use them everyday but when i actually do use it they're really fun. Using AI to edit photos is crazy when it can pretty much change/fix any photo without much effort from the user. The live translate feature is also cool, you literally don't have to learn a new language anymore cause this phone will translate and read out whatever you say into a different language and vise versa. The S-Pen is a gimmick but i guess if you like to draw its a big plus. I've only found use of the SPen for taking pictures at a distance using the pen like a remote for the camera. Overall i'd recommend this phone if you thinking about getting it. Yeah its really pricey but if you like me and on your phone all day then you might as well invest into one of the best phones on the market

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing phone! Does everything!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say bad about this phone? It truly is a computer in your hands, the pen is a game changer! I highly recommend this for business purposes, graphic designers or just anyone really. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally have this cell phone in my hand, I must admit that I loved its camera, speed in games and the screen is incredible to be able to enjoy it to the fullest, both in comfort and performance thanks to Samsung, I recommend it 10/10 Siuuuuu!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom. I have to say the quality of the phone is amazing and the cameras zoom in capabilities are insane.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it she said it one of the best phones good camera

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung ultra 24

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone ,i like the pen functions and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best Phone Ever!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures, great battery life, but best of all an amazing display

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone I have had in years!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been amazing thus far! The camera quality is impeccable, i am able to take beautiful pictures of the moon. The night mode is also super handy! Other things I love is the stylus and the already installed digital app for making art. This phone is great for creatives and has tons of ways to customize for your personal liking.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone and camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a couple months now and ive been super happy about it. I upgraded from a note 20 ultra mainly for the camera. Love the 200mp and the other features. Processor and speed is butter smooth. Ive compared other top model phones and this is by far my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recomendable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, it has been very helpful to me, I clearly recommend it to everyone who has the opportunity to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Incredible Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra is one of the best phones, setting new records for a flagship phone in key areas such as battery life, screen brightness and processing performance. Add to that the slew of helpful Galaxy AI features packaged with the phone, and it's a powerhouse that will actually save you on time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    S24 phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile phone with great battery life, connectivity, and ease of use. Extraordinary camera allows for great pictures with its quality and zoom capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy S24 Ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was the best cell phone ever. I loved it, I really liked it, I was fascinated by it, I couldn't trade it for anything else, because I fell in love with my S24 Ultra

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Extremely Disappointed. Samsung failed. Again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, despite my efforts to love it, the S24 Ultra obviously is an inferior rival to the iPhone. It made me appreciate how much better the iPhone truly is. The display, which was supposed to be a standout feature, turned out to be very disappointing. I bought the S24 Ultra to replace my main phone, the iPhone 15 Pro Max, and placing them side by side just highlighted the S24 Ultra's dull and washed-out display. Ironically, the iPhone's display, made by Samsung, offers a way better experience with more depth and sharpness, looking crystal clear from every angle. The S24 Ultra's display sadly has a green tint when viewed from different angles, an issue that I believe has persisted since the S8 and S9 models. The speaker on this $1,000 phone sounds cheap and muffled, whereas the iPhone's speaker is clear, warm, and delivers distinct bass. I had forgotten about battery anxiety with the iPhone until I used this phone; the battery drains quickly and barely lasts a full day on a single charge. Switching lenses between cameras are significantly slower and more laggy. After so much debating, I had to returned it on the last day before my 14 days window closed and it was such a relief!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Samsung phones. No issues perfect for what I need

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    BEST PHONE EVER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra is one of the most complete flagship phones of 2025, blending raw power, refined design, and intelligent features that actually save time.

    I would recommend this to a friend