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Customer Ratings & Reviews

$1,119.97
Save $180.02
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1783 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,783 reviews
  • Rated 5 out of 5 stars

    L

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome and i love the product. I have always liked samsung products and best is currently mt first go to be going to another store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice , love it. I missed my android and super glad I made this choice

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The perfect device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a perfect device, love the camera and the AI features

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    the best of the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply spectacular, the quality of the screen, the photos it takes... it's truly incredible in every aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can handle pretty much anything you want to throw at it, including taking pictures of the moon! It's that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and i love the color. I had the best experienceat the store the workers were really nice and helpful. I would recommend this phone 100 percent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to best buy after terrible experience at Verizon. I returned my phone to Verizon and purchased the same phone s24 ultra at best buy. They were great helped me with all my needs and i got my phone up and running with ease. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the screen is wide. It's not too heavy. Bought during Cyber Monday. The price was just right. Trying to buy another one, but the price is up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good and high quality mobile device, it meets all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 still rockin...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. Was finally able to find one at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Fast and holds a charge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just awesomeness it does all kinds of thing too much to type but its fast and easy to navigate and nice and big and the battery last along time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from note 20 to this and been living it after having it for a year I use it on a daily basis for pretty much everything!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone of that year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is balanced and new ai features make life easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone. So smooth to use and durable. The battery life is excellently designed. I like the smooth surface of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good buy on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy because it was on sale. Works great and it’s Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is outstanding. Speed and visual are good. Doesn't send photos via text promotly or reliably. Have spent several hours getting assistance from Best Buy tech and an extermal expert, nothing can be done, its supposedly a characteristic of the phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations MomOfGamer, thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Elegant and powerful.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully satisfied, the zoom of the camera is on another level, apart from the fact that it looks very elegant it is very powerful for games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent attention.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product, service attention very well. I am satisfied to make my purchase and receive good attention and excellent product, I highly recommend it to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweetest phone that i bought, awesome technology and nest buy service with it made my experience more amazing. I love android over ios and the Ai features in it are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase of 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been holding myself to switch from galaxy fold 5 for months, finally made the leap and am glad I did. This is the beat. Aesthetics, functionality everything is top notch.

    I would recommend this to a friend