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Customer Ratings & Reviews

$1,119.97
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Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1783 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,783 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Samsung Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband totally Samsung person and he loved it. He is using this device for his design and business. He doesn't need to computer to his designs right now! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy store the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, patience, and profesional people to assist you either that you have a question or that you want to buy any item. Plus you can pay by payments, vey low payments monthly / 18 months without paying any interest which is cool. I recomend Best Buy store 100% .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life daily and friendly to use stylist.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy has everything I need and then some. I learned my lesson on phone cate with previous phones and I settled on one I expect to last years. I really appreciate the robust design, especially the lack of the infinity screen I broke on my S22 Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone out there. Great visuals. Better than the tv. Sometimes id rather watch on this phone than tv. Also great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful phone. Excellent battery life. Amazing zoom clearity. Overall I recommend this phone to everyone. Keep your notification active for best buy deals.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Weight

    Rated 3 out of 5 stars

    Nothing outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hot in new work using and charging, to make me worrying about battery life and safety(explosion?), you can imagine how high the temperature is. Its weight is too much for holding in certain position during using.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JohnsonY, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 Ultra's 5000mAh intelligent, all-day battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. No one likes to be tied down by charging cables! All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a look at, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device within its optimal temperature range. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One of the best phones out there

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible phone with a very good camera screen and audio quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing phone Amazing Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone you can have at moment. Eveything about it is just right. Both front and back cameras are amazing. You wont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy made a game changer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing phone. Feels good in my hand, and works great. Best phone I've owned in years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best android of you can foot the bill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This expensive slab is well balanced. It feels great on the hand however the design is not for me the steel sides are jaring compare the the s21 ultra which was unicolored (mine was navy.) All day power which is why i got this instead of the s24.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing upgrade, i went from a Note 20 ultra to this phone. The difference is night and day, the quality is great, set up was easy going from one Samsung to another, everything looks and feels amazing. I can see this phone lasting for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant since the last phone I purchased was a Note 8. It works fine and I love it. The S24 Ultra has way more features, I'm still learning it. For me being so tech challenged, it's doable and Samsung has never failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ultimate phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone super powerful. Great that the 256gb has 12 gb of ram. Integration with the samsung eco system is great. Tv and tablet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    JB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this cell phone, the quality of the camera and its graphics are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone when I bought almost a year still great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good option for u to choose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best customer service with great products. Instead of buying from companies like At&t and others ,Best buy is the best the phone was Unlocked n great I needed it because I traveled outside The US and it was the best option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really powerful an great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I'm not awarding a 5-star review is that it has taken me some time to get all the settings right for myself, finally. It could just be me, but I found the options that come with this phone a little overwhelming. I consider myself moderately tech-savvy. Perhaps someone with more experience in this type of tech would really appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend buying!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave my husband this phone for his birthday, and he absolutely loved it. It has a lot of new and unique features. Would definitely recommend!. <3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24 ultra

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung s24 ultra is really good product and i went to store to buy something else but the best buy employee just explained about this samsung s 24 ultra and i got really interested to buy so i purchase it and the phone was nice Thank you best buy and best buy employees

    I would recommend this to a friend