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Customer Ratings & Reviews

$1,119.97

Customer reviews

Rating 4.8 out of 5 stars with 1839 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,839 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone! Great price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great! Perfect gift for my brother in law! He always wanted to switch from Apple to Android and this was the best surprise for him.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one. Phone is great. I really love samsung galaxy S phones. I can never use an iPhone. Samsung is far better and more advanced than iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good, however need to acknowledge that process of my trade-in and getting new device was painless, quick and easy.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Weight

    Rated 3 out of 5 stars

    Nothing outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hot in new work using and charging, to make me worrying about battery life and safety(explosion?), you can imagine how high the temperature is. Its weight is too much for holding in certain position during using.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JohnsonY, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 Ultra's 5000mAh intelligent, all-day battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. No one likes to be tied down by charging cables! All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a look at, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device within its optimal temperature range. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing upgrade, i went from a Note 20 ultra to this phone. The difference is night and day, the quality is great, set up was easy going from one Samsung to another, everything looks and feels amazing. I can see this phone lasting for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Powerful phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Samsung phone in my opinion. Dont think ill be switching anytime soon. Love the sharp edges makes it look more sleek and masculine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures, easy to use, big screen. Lovey samsung

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best android of you can foot the bill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This expensive slab is well balanced. It feels great on the hand however the design is not for me the steel sides are jaring compare the the s21 ultra which was unicolored (mine was navy.) All day power which is why i got this instead of the s24.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant since the last phone I purchased was a Note 8. It works fine and I love it. The S24 Ultra has way more features, I'm still learning it. For me being so tech challenged, it's doable and Samsung has never failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing phone Amazing Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone you can have at moment. Eveything about it is just right. Both front and back cameras are amazing. You wont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent attention.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product, service attention very well. I am satisfied to make my purchase and receive good attention and excellent product, I highly recommend it to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and i love the color. I had the best experienceat the store the workers were really nice and helpful. I would recommend this phone 100 percent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good option for u to choose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best customer service with great products. Instead of buying from companies like At&t and others ,Best buy is the best the phone was Unlocked n great I needed it because I traveled outside The US and it was the best option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , excellent product i like ir more than

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome and i love the product. I have always liked samsung products and best is currently mt first go to be going to another store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the screen is wide. It's not too heavy. Bought during Cyber Monday. The price was just right. Trying to buy another one, but the price is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing device, i totally recommended to buy it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone awesome screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. The pictures this thing takes are ridiculously good. It's fast and snappy and with 256gb storage I have plenty of space for music and all my pictures and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase of 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been holding myself to switch from galaxy fold 5 for months, finally made the leap and am glad I did. This is the beat. Aesthetics, functionality everything is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, I switched from my iphone to this phone and ha nt looked back. I am convincing whoever to get this phone

    I would recommend this to a friend