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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1698 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24 Ultra 256GB (Unlocked), highlighting its exceptional overall performance, top-tier camera quality, and long battery life. The phone's design and processor speed also receive positive feedback, along with its enhanced features and the stylus functionality. Some users find the phone a little heavy and large, and a few have reported issues with heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,698 reviews
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    The best…

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cell phone, it is so functional since it helps me to play my video games in the highest graphics quality as well as taking excellent photos and excellent video quality! I stop using my iphone 14 promax for using my s24 ultra since I love its design and its flat screen more to enjoy my favorite series or movies...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone i had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this phone, i had the 21 ultra since it released. I belived it to be the best phone for a while. But now i believe the 24 ultra is the best i ever had. I could customize the homepage, keyboard sounds and etc. Fast response time. Quality pops when watching videos and games . And does not overheat when you are using an app that takes power. Camera is beautiful. I was questioning between the 24 ultra and 25 ultra and found out in person that the 24 is pretty much the same except for a few minor things. I would recommend to buy this when its on sale or decideing if you should get this kr the new Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great camera with good picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with good image quality. Good improvement over my last Galaxy s22 phone which unfortunately died after the OneUI update and causing it to go in a boot loop. Here is what pictures look like for the s24. The battery also lasts me the whole day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Switched from iPhone to Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the iPhone 11 Pro Max, and i upgraded to this beast. Samsung is really good. I love the camera quality (as you can see in the picture i took of the moon), the battery life is amazing, and it has cooler features than iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy this phone And Go w/ the total membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am So Incredibly pleased with my purchase . Not only did I get it on Sale by ordering thru the app but it came with FREE Galaxy Buds2 I free month of apple musix and Xbox unlimited. I also just got a $3 5.00 refund under their price match guarantee. The day I picked my order up F walked over and purchased a Galaxybook 4 360 and extra S pencil. I got Free anti virus protection For free the galaxybbook was on Sale oand I signed up as a best buy total member I have since purchased a galaxy watch 7 4Mmma wireless mouse and laptop platform desktop For When Im working from home so I can lounge In bed or the couch . All of my tech is instantly covered for 2 years and the extra access to support and other Perks have made me a Best Buy Total Member for Life!! this Phone is AMAZING so is every other Item and they all connect effortlessly. Do yourself a Favor and do What I did and go w/ the total membership. Just made the Switch back from Apple And couldnt be HAPPIER!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love everything about it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space! I use my phone like a computer so I need space, and this phone has it. The camera is amazing at capturing all of the wonderful things around you both big and small. I know I don't have to say this but if you love samsung you know the battery life is usually amazing and this one is no different!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 ultra doesn’t let you down!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful phone! the camera never lets you down. when you shooting at night even if its so dark you can barley see it lights the photo so well and so detailed. the function of the phone is quick. definitely a great investment

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The increased camera performance and functionality over the last few years by Samsung makes this flagship purchase worth it in my opinion. The squared design is also a fresh and updated look. This was my first time purchasing an unlocked cell phone, and the Best Buy salesperson was very helpful in answering my questions about how to proceed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this phone. The cameras are so incredible and the battery life is 3x what I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Satisfied with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a Christmas gift for my fiancé He loved it! Camera quality is top tier

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    S24 Ultra is Ultra haha

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far~~ Always used Samsung. S pen is really handy. Camera is awesome and battery lasts all day! Best buy has the price match guarantee, so I know that I get the best deal

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone especially for construction workers dealing with non english speaking workers. Lol Able to communicate with the ai interpreter. Practiced with co workers who know other languages and they said it does come out pretty correct. Not perfect of course. But overheard conversations with it haha. Still figuring it out of course. Lots of features and great camera and video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love my new galaxy ultra s25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great feels great. Battery last a long time, also you will love the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great Android flagship phone. With the AI featured in research engine, camera, and photography. It becomes one of the most smooth AI operating device. However, the screen from S24, S24+, and S24 ultra have different level of grainy and sandy feeling especially in a low brightness. When brightness lower than 30%, the problem was evident in the dark gray parts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Android Phone on the Market

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an Android user for 18 years, I have had alot of Motorola's, and Samsung's. This phone is by far the best, and most convenient Android phone that I have owned so far. From the quick, and easy learnings of Samsung's One UI, to the customization that is easy for even the simplest of being tech savvy. Keep up the great work Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Ultra samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design & build is perfect and user friendly mobile for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with the camera quality on this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite store and my favorite phone ))

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a polished version of your review: "I had a fantastic experience at Best Buy! The staff were extremely attentive and friendly, making my purchase quick and hassle-free. They even went above and beyond by helping me apply the screen protector to my device. Exceptional service—thank you, Best Buy!" Feel free to adjust it to your liking!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Samsung S24 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the S24 Ultra and this phone is amazing..picture quality, battery life overall.... 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S24 ultra review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Android phone. Specially camera better than any competitors in market. Great specs great features I'm using Samsung since 5 years best UI experience

    I would recommend this to a friend
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