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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1833 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,833 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing.The best purchase I have ever decided to make. For a guy with big hands.This is perfect phone for i have no issues with it and the picture quality is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great the employees were very helpful.i love the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick ship and best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! This phone came in excellent condition and the shipping was fast. Samsung has the best products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love the AI

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dyslexia, which presents challenges for me in typing, spelling, and reading. I am not particularly interested in upgraded phones and typically use inexpensive models around $100. However, when I learned about the AI's potential to assist me, I recognized the value it could bring and decided it was worth the investment. I would highly recommend this technology to anyone with dyslexia or those interested in exploring the latest technological advancements.- This is AI! i typed what I wanted to say, and it upgraded my speech, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a z flip 5, becauss i hated how the plastic screen felt. Overall this phone was worth the $1400, and the camera is so good. I love the ai and the s-pen too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty expensive, but nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a week or so into having this and I am enjoying it. changed over from a pixel 7 pro. It isn't night and day, but its a really nice phone. I don't know if its worth the MSRP though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung galaxy s24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love you can do so much with this phone 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bye Apple galaxy rules

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I’ve ever had Apple made it difficult to switch but it’s totally worth it. Amazing camera, great maps and better connection to car than CarPlay

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent phone!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Smooth transition from iPhone as it is so inviting to try everything there is to it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very comfortable phone to use with a bright screen and artificial intelligence. It works very well and charges very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have bought switched from iPhone to Samsung and will not be switching ever again !!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone, best camera, i use both iphone and samsung, i prefer samsung over iphone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best phone you could get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a new customer inwas afraid to but a device here in best buy but the service, was flawless, the recomendations, the device is amazing and the experience buying this is a 100/10

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's big and doesn't fit in all my pockets (37 female), I love it. It's worth the hassle.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    enjoy taking pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to get this phone, the only thing that I wish is to not be that heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I LOVE IT!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE!!! The camera is amazing. Especially the 100x zoom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a iPhone user for almost 20 years and left for the s24 ultra and so far this is the best phone I’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and total value for money.. using this for a while now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung S24 Ultra Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Samsung 24 Ultra from Best Buy. Best Buy gave me a flexible payment option. The phone is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for a gift for you or your loved ones It's clean and easy to use.

    I would recommend this to a friend