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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1800 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,800 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the phone and it has the best camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    King of Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's literally the best phone ever. No complaints:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good phone Overall.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade for anyone that looking for one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good customer service awesome thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Phone Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely the most powerful samsung device that actually has useful features like a huge boost in brightness when the sun is right above your head. Or the AI features like editing a picture to move an object wherever you feel like looks better. Definitely a worthy upgrade from my old A13 5G

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent and worth the money. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the smoothest phones and really powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the S20 to S24. Wish I'd upgraded sooner. Best buy staff was great. Was able to get a new phone for an open box price and they transferred all my data. I go to Best Buy for all my phone purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast service. I was in it even with 2 small kids. It wasn't a crazy experience going in and grabbing the phone I have not sure my phone service. So it was great to go in and get the phone for only fifty dollars a month as well as keep my lower payment plan for my phone with the newest galaxy that's out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI software is absolutely incredible. Thought it was not worth it for me to upgrade my perfectly fine S22 ultra, but it was totally worth it. Best phone i've had so far, even better than my beloved Note 9.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissappointed with constant Connection Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longer I have the S24 Ultra, the more connection issues I have with Android Auto and the Bluetooth. For a new cell phone that costs this much, I shouldn't have reoccurring issues. I've tried previous Samsung phones and the issue weren't as bad. I switched over from Apple, which was an iPhone 11, and should've stuck with them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    S24 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using 24 ultra more than a year, really amazing. Runs smoothly and camera is really amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a lot of awesome features that you can use. It has a lot of storage and memory. I highly recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone so much, having excellent experien

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience with this smart phone. Best buy membership was fantastically helpful, since I didn't have enough money! I thank BestBuy for the membership, really awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24 ultr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy ... Galaxy S24 ultra the best phone you can get? Maybe not, as there are plenty of other great choices that you can choose from as well. Here are some of the best alternatives to the Galaxy S24 Plus that you should take a look at before spending your hard-earned dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good, however need to acknowledge that process of my trade-in and getting new device was painless, quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung does it again, only better!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible speed, love the stylus built in and never realized how much I’d appreciate the larger screen. Incredibly satisfied with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24 ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S24 Ultra boasts a superior camera system, offering exceptional zoom capabilities and image clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my S25. Great phone. Love every bit of this new phone..!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24ULTRA

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very well received even if I do not speak English, I am very grateful for the person who attended me, I take the opportunity to congratulate you, thank you very much!

    I would recommend this to a friend