Customer Ratings & Reviews
- Model:
- SM-S928UZVEXAA
- SKU:
- 6570302
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy S24 Ultra 256GB (Unlocked), highlighting its exceptional overall performance, top-tier camera quality, and long battery life. The phone's design and processor speed also receive positive feedback, along with its enhanced features and the stylus functionality. Some users find the phone a little heavy and large, and a few have reported issues with heat dissipation.
This summary was generated by AI based on customer reviews.
Time will tell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the fold it feels like a downgrade to a smaller screen though it feels like an upgrade not having to worry about dropping it
I would recommend this to a friendFigure scaner issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new phone but the finger scaner gives me a lot of truble
I would recommend this to a friendS24 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my 22 ultra so I decided to upgrade. I like the upgrades so far and I am happy with it!!!
I would recommend this to a friendGreat phone, not great battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly best android premium phone. Unfortunately battery life just isn't the best
I would recommend this to a friendPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful on the refurbished phones. I went to try and go with another carry was told the phone is only good with Verizon. Phone itself it perfect.
I would recommend this to a friend- Pros mentioned:Overall performance
Best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. The associates that helped me with this was helpful this time.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JeffU, thank you for your feedback on your Samsung Galaxy S24 Ultra. We love hearing you are finding the phone to be good for your usage. We would love to help you further enhance your experience and fully love your device. We have some great resources available online to help you discover all of the ways Galaxy AI can enhance your daily experience in so many ways. We have the full device manual available to help with all of the features and the Samsung Support Team to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth
Good product, bad value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, but for the price, a charger or some extra should be included. I understand they feel it's e-waste, but why don't they include a case and screen protector instead?
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you taking the time to share your feedback on the Galaxy S24 Ultra, Mike. The S24 Ultra offers impressive features, including a built-in interpreter function. With Galaxy AI, you can easily engage in conversations without worrying about language barriers. Simply hold up your phone during face-to-face discussions, and it will provide real-time translations, allowing you to focus on the conversation rather than translation. We noted your suggestions and we appreciate you letting us know how you feel. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin
Artificial intelligence not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This almost same as my old moto 5 g 2022....apps hard to access. Performance is almot the same. AI not impressed
No, I would not recommend this to a friendSamsung s24 ultra
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice shape, nice texture,Got this phone with you on October 2024, so far everything was good until yesterday mine refuse to turn on
I would recommend this to a friendOveral good phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this phone for camera purpose but camera is not that much still i am using my iphone for camera. Zoom is also average don’t buy by seeing the instagram reels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Krishna, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. We offer a wealth of resources online to help you transition to your new device more seamlessly. Feel free to take a look at your device manual, or we also offer software updates, interactive simulators, and video tutorials if you prefer. If you would like any further assistance or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer. - Debra
It's ok nothing revolutionary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a pixel 6 pro and S21 Ultra not that big a deal. Very blocky design. I feel like the pixel 6 pro takes better pics and is much slimmer and lighter also seems to have better battery life. I should have gone with the Pixel 8 Pro.
No, I would not recommend this to a friendAwsome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mobile is good but the camera need to be improved
I would recommend this to a friendSamsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a good experience at the store. Employees were polite and respectful
I would recommend this to a friend- Cons mentioned:Size
eh.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not my favorite phone. a little too bulky for me. wish i could exchange it for a new phone. best buy is disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback, Monique. Your feedback is key as we continue to make improvements to our products and services. We see that you reached out to share your experience with the Galaxy S24 Ultra! All three devices in the Galaxy S24 Series deliver an extraordinary Galaxy AI experience that sets a new standard. With stunning displays shining at an impressive 2600 nits of brightness, these smartphones boast the brightest screens ever offered by Galaxy. Powered by the cutting-edge Snapdragon 8 Gen 3 for Galaxy processor, each device promises lightning-fast performance. Yet, individuality shines through in this collection—after all, one size doesn’t fit all. The Galaxy S24 Ultra stands tall as the flagship of the series, featuring a magnificent 6.8-inch QHD+ display that captivates the eye. Wrapped in a sleek titanium finish for added resilience, it also boasts an IP68 rating, making it resistant to dust and water. And for those who thrive on productivity, the S24 Ultra carries forward the beloved legacy of the Note series with its embedded S Pen, ready to unleash your creativity and organization like never before. We appreciate you letting us know about your thoughts on the S24 Ultra. If you have any further concerns or questions, be sure to reach out to us at Support. -Kelvin
Performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. brightness,the reaction time is on point very reliable 
I would recommend this to a friendGalaxy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone - much better than iphone. Would recommend.
I would recommend this to a friendDead pixel, not even 1 star
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so exited to purchase this phone but after 9 months, the phone start showing dead pixel. I went back to Bestbuy they said that I need to call Samsung. I called samung they sent me to a repair shop, the repair shop lied to me and said that the phone is out of warranty. I called samsung back they did not provide any solution and no body was helpful, they dont even pass me a manager to talk with him. It was a very bad and frustrating experience. Bad bad bad choice,
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but apps harder to access....not impressed
No, I would not recommend this to a friendGoot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product and thank you so much for this
I would recommend this to a friendIt's not very great for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen jumps during Pubg Mobile. This is the worst part of this phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Ejaz, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your display, however, we need more details regarding what may be occurring with your device before we can do that. Please do not hesitate to reach out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra