Customer Ratings & Reviews
- Model:
- SM-S928UZVEXAA
- SKU:
- 6570302
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.
This summary was generated by AI based on customer reviews.
Happy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone upgraded and new features from my old 22ultra
I would recommend this to a friendGreat Phone, Slight detail for improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone with high end tech, slight downside on charging port as any slight debris can cause issues for future charging and is forced to use wirelles charging.
I would recommend this to a friends 24 ultra great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wow wow wow it is insane AI is here so great phone
I would recommend this to a friendS24 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All im gonna say is ya wont regret it!Buy it now!!
I would recommend this to a friendNew ultra phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new phone is great. My only wish is that I would have purchased more memory. It fills up faster than I realized.
I would recommend this to a friendSCREEN RESOLUTION
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE SCREEN SEEMS A BIT PALE THE PREVIOUS MODEL HAS A BETER SCREEN
No, I would not recommend this to a friendS24 ultra
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers have problems they started to sound muffled after one year of use
I would recommend this to a friendTime will tell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the fold it feels like a downgrade to a smaller screen though it feels like an upgrade not having to worry about dropping it
I would recommend this to a friendTo improve the Custumer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great location but it is a lite hard to be attended by a member of the staff at the first time.
I would recommend this to a friendSamsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman are not helping to the Customers in the store.
I would recommend this to a friendS24 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my 22 ultra so I decided to upgrade. I like the upgrades so far and I am happy with it!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. The associates that helped me with this was helpful this time.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JeffU, thank you for your feedback on your Samsung Galaxy S24 Ultra. We love hearing you are finding the phone to be good for your usage. We would love to help you further enhance your experience and fully love your device. We have some great resources available online to help you discover all of the ways Galaxy AI can enhance your daily experience in so many ways. We have the full device manual available to help with all of the features and the Samsung Support Team to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth
Great phone, not great battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly best android premium phone. Unfortunately battery life just isn't the best
I would recommend this to a friendFigure scaner issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new phone but the finger scaner gives me a lot of truble
I would recommend this to a friendArtificial intelligence not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This almost same as my old moto 5 g 2022....apps hard to access. Performance is almot the same. AI not impressed
No, I would not recommend this to a friendGood product, bad value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, but for the price, a charger or some extra should be included. I understand they feel it's e-waste, but why don't they include a case and screen protector instead?
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you taking the time to share your feedback on the Galaxy S24 Ultra, Mike. The S24 Ultra offers impressive features, including a built-in interpreter function. With Galaxy AI, you can easily engage in conversations without worrying about language barriers. Simply hold up your phone during face-to-face discussions, and it will provide real-time translations, allowing you to focus on the conversation rather than translation. We noted your suggestions and we appreciate you letting us know how you feel. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin
It's ok nothing revolutionary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a pixel 6 pro and S21 Ultra not that big a deal. Very blocky design. I feel like the pixel 6 pro takes better pics and is much slimmer and lighter also seems to have better battery life. I should have gone with the Pixel 8 Pro.
No, I would not recommend this to a friendOveral good phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this phone for camera purpose but camera is not that much still i am using my iphone for camera. Zoom is also average don’t buy by seeing the instagram reels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Krishna, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. We offer a wealth of resources online to help you transition to your new device more seamlessly. Feel free to take a look at your device manual, or we also offer software updates, interactive simulators, and video tutorials if you prefer. If you would like any further assistance or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer. - Debra
Samsung s24 ultra
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice shape, nice texture,Got this phone with you on October 2024, so far everything was good until yesterday mine refuse to turn on
I would recommend this to a friendSamsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a good experience at the store. Employees were polite and respectful
I would recommend this to a friend