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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1802 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,802 of 1,802 reviews
  • Rated 1 out of 5 stars

    Charge time is a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I "upgraded" to this for better battery and I get it home from store @ 26% and it is going to take n5 HOURS to get to full charge? That is a DOWNGRADE from my S10 performance which would have charged in less than an hour.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your review with us! We always love hearing from our valued customers. We see that you reached out to share your thoughts on the Galaxy S24 Ultra. The Galaxy S24 Ultra features a larger 5,000mAh battery, whereas the Galaxy S10 has a 3,400mAh battery. The S24 Ultra benefits from advancements in battery efficiency, such as the Snapdragon 8 Gen 3 processor, which is designed to handle power more efficiently during high-performance tasks. Also, the S24 Ultra supports fast charging (45W) and wireless charging, allowing it to charge much faster than the S10. To use fast charging, you must have a charging cable that supports adaptive fast charging with a capacity of 25W. You will also need a 45W Travel Adapter. Super-fast charging will not function with a standard charger. We recommend using the USB Type-C, 5A charging cable that comes with the 45W charger. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin Samsung

  • Rated 1 out of 5 stars

    Used products are on sale for a reason

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken speaker, returned for new phone that did not work. Was charged restocking fee!

    No, I would not recommend this to a friend