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Customer Ratings & Reviews

$1,129.97

Customer reviews

Rating 4.8 out of 5 stars with 1103 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,103 reviews
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast free delivery ...i order lot if things in best buy..i love their deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick in and out activated. Little slow quite a few ahead but, satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good. Price fit and quality super perfect. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the staff. They provide good, fast and professional service. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone , great camera!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted to my brother on his wedding day !! He absolutely loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new mobile ❤️ I love my new mobile ❤️ I love my new mobile ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG GALAXY S24 ULTRA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent phone and it is one of the best.. very bright and color is luxury

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    More money less quality!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not worth the price sold for. It just froze on me a few hours ago and I can't restart nor able to use it. Thank God I have a spare phone to use. That's what I am using presently. Samsung made a few updates to it since I bought it about a year ago. Those updates, in my opinion, screwed things up. It's less user friendly after those updates. Disappointed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Toks, thanks for taking the time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy S24 Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take the time to review, "Samsung phone or tablet unexpectedly powers off" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good app layout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the best buy app, easy to use and quick shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra, Best buy had best prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this product at different location and Best buy had the best promotiona

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, everything about it, the camera its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my good .my phone, screen protector and the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for the AI translator language improvements alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s24 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lik it a lot its so pretty and light weight thank you best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone totally dead only 3 months after purchase. Samsung pushed an update that resulted in the phone getting stuck in a reboot loop until it died. Dealing with customer service is a nightmare. They give you automated answers with no real resolution and tried to avoid honoring the warranty by claiming it was damaged, but it was not! After escalation, they waived the repair fee but yet have not repaired or returned the phone for 4 weeks, again without someone providing an answer which shows respect to the customer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you taking the time to share your experience with the Galaxy S24 Ultra with us, NAS8. We always value every feedback we get from our customers and strive to provide you with the best experience possible. From the titanium frame hardware to the AI-packed software, Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. We'd love to gather some additional information so that we can assist you with this. If you still have not received your S24 Ultra, please reach out to us at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    A good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great big phone with nice features to help you navigate through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave the apple at the grocery store. Best buy is not a place for fruits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great people to buy my new Samsung galaxy s24 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase easy pickup quick app purchase easy thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eveything works but my games are running very slow compared to my iphone /:

    I would recommend this to a friend