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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 899 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 899 reviews
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love! Thank you guys so much! I was worried it wouldn’t arrive on time as I had an upcoming trip dated very close to my ordering time but you guys came through. Much appreciated. The packaging and everything was intact. Thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, but AI features will only work with subscript

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start my review with one word "WOW!". Samsung had outdone themselves. One thing you should note though, the translation features are wonderful and free for now but in 2025 you will have to pay Samsung for any of the AI features to work. Beware!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was an emergency replacement after dropping and breaking my previous phone. The size of the phone is perfect, the clarity is phenomenal...what a happy accident!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Gets the job done. Efficient. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and a very good customer service! I ask a lot of details about it in the front cashier and they answer every question i asked. Now my friend is using the phone and he is very satisfied and he really liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung galaxy s24 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures, still getting used to moving around in this phone. I had LG android phones for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is an excellent store with a wide assortment of fabulous products and very good deals, it has become my favorite store for electronics purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my Galaxy Note10+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and everything was as expected. The last update killed me though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good but as itsbRAM is big it's not faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by stating that this is an amazing phone. The phone reaponse is fast. Most of the features integrated with the phone are amazing. No more downloading extra apps to do editing on your pictures. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in display Good quality but the have problem in the system

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day EnriqueC, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us in your review, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have this phone ! Good quiality without problmes !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the phone and it is nice that they opened a credit card for me so I can pay a small amount every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Newest Phone for 2024 !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically this is the same thing as the Note 20 Ultra 5G. Approximately the same screen size with slightly upgraded specs without the curved edge screen!! Everything has been great so far !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Amazing pictures. A lottle on the pricy side. But if it lasts as long at my S20 plus did id say it was worth it. Great color choices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone to use and easy to everyone just begining in smarthphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Supremacy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is iphone even a competitor? This phone has it all! From the ram to the storage, all the way to the 6.8 inch oled screen. Glad I made this upgrade with no intentions of going back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, i was well attended to, and it was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you are catching up with them. Spend time with you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make them a care package to show that you care about them! Catch up with a friend. Make time for your friends, and try to keep your phone away when

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to get your phone here. No problem with company and gets you plans with no interest! Got the phone that I wanted at a very good price.

    I would recommend this to a friend