Customer Ratings & Reviews

I love you Samsung Galaxy S24 Ultra ,amazing phone

I really like this phone but prefer to keep it as a backup for business purposes. This phone has a pen that is crucial for signatures!

Great phone- have owned several samsung phones this by far is the best one

Best buy reward program and credit card really help purchase item i need for my trip to Mexico #TravelRewards #BestBuyRewards #MexicoTrip

Overall phone is working as expected other than heating issues.

It's a good and quality product. I highly recommend it to my friends and relatives. It has a big storage and various useful features that everyone will surely enjoy.

I love this phone, I'm already looking to trade in for the galaxy s25 ultra

Overall, despite my efforts to love it, the S24 Ultra obviously is an inferior rival to the iPhone. It made me appreciate how much better the iPhone truly is. The display, which was supposed to be a standout feature, turned out to be very disappointing. I bought the S24 Ultra to replace my main phone, the iPhone 15 Pro Max, and placing them side by side just highlighted the S24 Ultra's dull and washed-out display. Ironically, the iPhone's display, made by Samsung, offers a way better experience with more depth and sharpness, looking crystal clear from every angle. The S24 Ultra's display sadly has a green tint when viewed from different angles, an issue that I believe has persisted since the S8 and S9 models. The speaker on this $1,000 phone sounds cheap and muffled, whereas the iPhone's speaker is clear, warm, and delivers distinct bass. I had forgotten about battery anxiety with the iPhone until I used this phone; the battery drains quickly and barely lasts a full day on a single charge. Switching lenses between cameras are significantly slower and more laggy. After so much debating, I had to returned it on the last day before my 14 days window closed and it was such a relief!!!

Very good product good service and good stuff and good price

I am very happy and satisfied with the services of Best Buy. Even the product is super good. I am super excited to use this one.

The best phone ever, better quality, insuperable, Samsung has far surpassed other brands, recommended

Big screen love it I really like very much Samsung

I was a faithful amiPhone user until this device. I will just say Apple could never.

All goood nice costumer servises dont got any problem

Very good phone, the artificial intelligence is especially impressive.

I've recently purchased the Samsung Galaxy Z Fold, and I am thoroughly impressed with it. This phone has exceeded my expectations in several ways. **Design and Display:** The Z Fold's design is sleek and futuristic. The foldable display is a game-changer, offering a large, immersive screen when opened up and a compact, easy-to-carry size when folded. The build quality feels premium and sturdy, and the hinge mechanism operates smoothly and confidently. **Performance:** Powered by the latest processor and ample RAM, the Z Fold handles multitasking effortlessly. Apps open quickly, and the device runs smoothly, even with multiple apps running simultaneously. Gaming on this device is a pleasure, thanks to the large screen and powerful internals. **Battery Life:** The battery life is impressive, easily lasting a full day of heavy use. Even with the larger screen, the phone manages power efficiently, ensuring you don't need to reach for the charger frequently. **Camera:** The camera system on the Z Fold is outstanding. The photos are sharp, vibrant, and full of detail. The ability to use the main camera for selfies when the phone is folded adds a new dimension to photography. **Software and Features:** Samsung's One UI is intuitive and packed with features. The ability to run multiple apps on the large screen simultaneously enhances productivity. The S Pen support (if you choose to get it) is a fantastic addition for note-taking and creative tasks. **Durability:** Despite some concerns about foldable screens, the Z Fold feels robust and durable. Samsung's improvements in the screen and hinge design are evident, and it gives me confidence in the phone's longevity. Overall, the Samsung Galaxy Z Fold is a remarkable device that blends innovation with practicality. It’s perfect for anyone looking for a premium smartphone experience with the added benefit of a foldable display. Highly recommended! ---

I am very satisfied with the opportunities they give to get a very good phone with the application I recommend you to download the best buy app and see the offers they offer

Not as described: Received locked phone and upon checking IMEI is blacklisted, No support from the store since its out of return window. No help from store or customer service even after calling 7-8 tines and visiting 2 local stores. Having defected phone does not matter over return policy and this was excellent condition.

Samsung Galaxy S24 Ultra Review The Samsung Galaxy S24 Ultra is a powerhouse smartphone that combines cutting-edge technology with refined design. Having used it for a while, I can confidently say it stands out as one of the best flagship phones in 2024. Design and Build The phone exudes premium quality with its sleek aluminum frame and Gorilla Glass Victus 3. Its slightly curved edges and matte finish provide a great feel in the hand. Despite its large size, the phone is surprisingly ergonomic for daily use. Display The 6.8-inch Dynamic AMOLED 2X display is nothing short of stunning. Colors are vibrant, blacks are deep, and the 120Hz refresh rate ensures buttery-smooth scrolling and gaming. The peak brightness is phenomenal, making it easily visible even under direct sunlight. Performance With the Snapdragon 8 Gen 3 processor and up to 16GB of RAM, the Galaxy S24 Ultra is an absolute performance beast. Whether it's gaming, multitasking, or running demanding apps, it handles everything effortlessly. The phone never stutters or overheats during prolonged usage. Camera The quad-camera setup is a highlight. The 200MP main sensor captures jaw-droppingly detailed photos, even in challenging lighting conditions. The 10x optical zoom lens delivers sharp results from afar, and the ultra-wide camera is great for landscapes. Samsung's Nightography mode elevates low-light photography to an art form. Battery Life The 5000mAh battery easily lasts a full day of heavy use. With 45W fast charging, you can juice it up in under an hour. Wireless and reverse wireless charging are added bonuses. Software One UI 6.1 on Android 14 is polished and feature-rich. It offers great customization options and intuitive navigation. Samsung’s commitment to four years of OS updates ensures longevity for this device. Drawbacks While nearly perfect, the phone's hefty price tag might deter some buyers. Additionally, the lack of a microSD slot might be a downside for those who rely on expandable storage. Conclusion The Samsung Galaxy S24 Ultra is a technological marvel that pushes boundaries in performance, photography, and design. It's ideal for tech enthusiasts and professionals looking for an uncompromising smartphone experience. If you can justify the price, this phone is worth every penny.

The Samsung Galaxy S24 is a true testament to Samsung's commitment to innovation and excellence. From its stunning design to its powerhouse performance, this flagship smartphone has left me thoroughly impressed. Firstly, let's talk about design. The Galaxy S24 boasts a sleek and modern aesthetic, with a refined metal and glass construction that feels premium in hand. The edge-to-edge display is nothing short of breathtaking, offering vibrant colors and crisp detail that make every interaction a pleasure. But it's not just about looks – the Galaxy S24 packs a punch when it comes to performance. Powered by the latest Snapdragon processor (or Samsung's own Exynos chip, depending on the region), this device delivers blazing-fast speeds and seamless multitasking. Whether I'm gaming, streaming, or tackling productivity tasks, the Galaxy S24 handles everything with ease. The camera system is another standout feature. With a versatile triple or quad-lens setup (depending on the model), including an impressive main sensor, ultra-wide lens, and telephoto or depth sensor, the Galaxy S24 captures stunning photos and videos in any lighting conditions. Plus, advanced AI features ensure that every shot is optimized for perfection. One of the most exciting aspects of the Galaxy S24 is its support for 5G connectivity. With lightning-fast download and upload speeds, I can stream high-definition content, download large files, and video chat with crystal-clear clarity – all without any lag or buffering. Of course, no flagship smartphone would be complete without a robust set of features, and the Galaxy S24 delivers in spades. From wireless charging and IP68 water resistance to an ultrasonic fingerprint scanner and advanced face recognition, this device is packed with conveniences that enhance the user experience. In conclusion, the Samsung Galaxy S24 sets a new standard for what a flagship smartphone should be. With its stunning design, powerful performance, versatile camera system, and cutting-edge features, it's a device that truly stands out from the crowd. If you're in the market for a premium smartphone that delivers on every front, look no further than the Samsung Galaxy S24.