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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 899 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 899 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was amazing, helpful, and were willing to go above and beyond to satisfy my wants and needs. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very versatile phone, rugged, handy and the camera functions are so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI real-time voice interpretation calls are so good. I'm getting a lot of help. In addition, Samsung wallets are simple and so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on my purchase and love Best Buy recommendations for my friends and families

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best company!best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephone its excelent!! I LOVE IT!! The postman its so adorable!!The application of phone so amazing!! Thank you Best buy!! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I recently upgraded from samsung 20 to 24.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate fast response, fast delivery. I’m still enjoying my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff very friendly and help me. customer service was excellent. The phone is exactly what I was looking. A phone has many deferent color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24 ultra

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone arrived on time. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not worth the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is really solid. It feels good when you're holding it, the screen is nice and bright. However for $1300-$1400 the camera quality is horrible! Some photos come out "nice" and others just don't make the cut. This should not be happening on a phone that cost so much. It should be point and shoot and that's it! Nope! You have to make sure the phone didn't get blown out in some areas or something is way too blurry. My opinion! Yes the AI is cool, for now, until Samsung starts charging to use it. Then the S24 line ups will just be a mid phone that struggles in the camera department and in the fingerprint reader department! Yes it works, but only without a screen protector!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shure87, thank you for sharing your experience with us about your Samsung Galaxy S24 Ultra. We are happy to hear you are overall pleased with the feel and appearance of your device and we'd be happy to help troubleshoot the aspects of your device that are not as in love with as your are others. With regards to the fingerprint reader, you can enable the touch sensitivity feature of your device in your settings app to help with the screen protector you are currently using. With regards to the camera, we have the full device manual available on our website, and the first step we recommend trying to see if the photos come are more to your liking is disabling the AI for your camera. You can also reach out to the Samsung Support Team for assistance or troubleshooting if any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer Services.. Staff is knowledgeable and very helpfull, polite and kind..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohh!! Man what a phone, I'm just amazed, i bought it for my son, i have the s24, but i was this close to get this one for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really nice experience to shop at BEST BUY store. All support staff are very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and wonderful phone. The camera features are amazing. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and competitive with other sellers. Easy to set up and has awesome note features. Love the AI on pics as added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Celpjone and Service.Love the color and resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is amazing. Everything about it is great. The size how it looks just amazing all around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good 8/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im still learning and so far i like it. It has good features the only thing i wish it had is the camera of the s21 and the colors hope the make the upgrade fast. but is a Samsung so that means they know what they are doing hope you like it too try it i recommended i have samsungs all my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My loved phone .

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved ❤️ 100% recommend Good price and safe Going by yours.

    I would recommend this to a friend