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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1133 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,133 reviews
  • Rated 5 out of 5 stars

    Samsung S24

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell and super quality un gran telefono con una exelente calidad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because i could wither spend 300 on a new phone screen or splurge ona new phone and wowzers im glad i did.....0 regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase proccess was good. I will recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for now a day!I preferred friends to buy it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed with phone and customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open item. Overall the experience was disappointing to say the least. I had purchased this phone 2 weeks prior and for no reason at all my order was cancelled and customer service did not help and had no answers. Not even the supervisor. I took it upon myself to reorder it, Again, it is an open box. The phone still had the previous owners phone numbers in the memory. Aside from that I kept having trouble with the phone, people couldn't hear me at times, it was slow, the battery would take forever to charge, the pictures came out blurry, Overall, I was disappointed, and I am returning it. My old phone Samsung Note 9 still works better than this one. I would have them side by side and my old phone was faster and better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone. I've planty of space with this 512G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, best buy did a price match for this purchase. The customer service was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Phone the best cuality i can found in the Market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to place the order and when i picked it up the workers there were really nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , have had a few weeks , mostly good except all the time spent to change phs and setting up the way you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like god me cell is god neu ahi love much mí Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a neat new gen galaxy phone with the advanced new tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review to best buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff was very helpful. explain everything to mem totally recommend Best Buy to family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung fan and for ever team love the samsung note and will for ever be my fav

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart phones. Iam fan #1 of Samsung S24.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, the quality perfec everything good i love It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a hard to find item fr my daughter who is a picture taking nut. She loves the new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone i recommend this place really good thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The selection of produducts is great. Even with brand new items. And the help with from Geek Squad is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price and utilization of features are top of the line.

    I would recommend this to a friend