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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1108 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,108 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great people to buy my new Samsung galaxy s24 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eveything works but my games are running very slow compared to my iphone /:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase easy pickup quick app purchase easy thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone totally dead only 3 months after purchase. Samsung pushed an update that resulted in the phone getting stuck in a reboot loop until it died. Dealing with customer service is a nightmare. They give you automated answers with no real resolution and tried to avoid honoring the warranty by claiming it was damaged, but it was not! After escalation, they waived the repair fee but yet have not repaired or returned the phone for 4 weeks, again without someone providing an answer which shows respect to the customer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you taking the time to share your experience with the Galaxy S24 Ultra with us, NAS8. We always value every feedback we get from our customers and strive to provide you with the best experience possible. From the titanium frame hardware to the AI-packed software, Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. We'd love to gather some additional information so that we can assist you with this. If you still have not received your S24 Ultra, please reach out to us at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quality service. I received the item on time as scheduled. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I love the quality and the specs. Love the shape and size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have words to describe this android is the best cellphone right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this telephone its easy to make all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my husband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gift for my husband was excellent and he loved it, thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i upgraded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i upgraded. Everything you could ever want in a phone is the 24 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like a mini tablet, somehow fits in all my pants pockets thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best price of everywhere !!! Save a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it, AI functions are awesome, the color is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, very easy to setup if you already have an Android phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ULTRA!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Obsessed with my phone. High quality all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and prompt attention

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 stars to the gentlemen that helped us set up our phone very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone no issues. Strong connectivity and great appeal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product happy with the phone so far no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone switched from apple and no regrets :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joseh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great service easy and fast delivery thanks

    I would recommend this to a friend