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Customer Ratings & Reviews

$1,149.97

Customer reviews

Rating 4.8 out of 5 stars with 1115 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,115 reviews
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was an emergency replacement after dropping and breaking my previous phone. The size of the phone is perfect, the clarity is phenomenal...what a happy accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my new Samsung, and the seller was so patient and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love! Thank you guys so much! I was worried it wouldn’t arrive on time as I had an upcoming trip dated very close to my ordering time but you guys came through. Much appreciated. The packaging and everything was intact. Thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is an excellent store with a wide assortment of fabulous products and very good deals, it has become my favorite store for electronics purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, but AI features will only work with subscript

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start my review with one word "WOW!". Samsung had outdone themselves. One thing you should note though, the translation features are wonderful and free for now but in 2025 you will have to pay Samsung for any of the AI features to work. Beware!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and a very good customer service! I ask a lot of details about it in the front cashier and they answer every question i asked. Now my friend is using the phone and he is very satisfied and he really liked it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy s24 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures, still getting used to moving around in this phone. I had LG android phones for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I loved about my S23 and huge storage upgrade. Got a banger case from VRS design that completely protects scratches and looks futuristic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love my android always! Will always prefer and recommend over apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the phone and it is nice that they opened a credit card for me so I can pay a small amount every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phones I have used. It is very beautiful and full of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s24 ultra

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great phone. Make aure you purchase the extended warranty though just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally in love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband only believes in Samsung phones, he totally lives his phone and will definitely keep buying them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in display Good quality but the have problem in the system

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day EnriqueC, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us in your review, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by stating that this is an amazing phone. The phone reaponse is fast. Most of the features integrated with the phone are amazing. No more downloading extra apps to do editing on your pictures. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a grate phone but, the camera is not like S23 Ultra. also for this phone, the price is higher.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Amazing pictures. A lottle on the pricy side. But if it lasts as long at my S20 plus did id say it was worth it. Great color choices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase. the staff at best buy is always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, i was well attended to, and it was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best store where the service is very friendly and the employees are super respectful. I recommend Best Buy.

    I would recommend this to a friend