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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1128 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the device's overall performance, which is frequently highlighted as a standout quality alongside its amazing camera capabilities. Users also appreciate the long-lasting battery life, efficient processor speed, and the intuitive nature of the interface. While the product is highly regarded, some individuals have noted minor concerns regarding its weight, the sharpness of the corners, and occasional heat dissipation during use. Overall, the device is praised for its superb design and impressive suite of AI features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,128 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 ULTRA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Phone is perfect and i recommend this phone 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S24 ultra unlocked 512

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flat screen and year's of software updates,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone over a year and I'm pleased. It's help up well and still works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wanderful , I'm recommend this phone. 1

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone love it the camera super nice and clear

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    24 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat samsung made . Good quality .................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. On time arrival . Friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY FAVORITE PHONE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS COLOR! IS PERFECT REALLYYYYYYYYYYYYYY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest we've ever had buyingnew devices

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Samsung Galaxy S series phones and from now on we will continue to upgrade our devices through Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a Samsung user and they don't disappoint. Lots of features for everyday use, I dont even need a computer! Camera resolution is grea too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok but nothing new

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect a bunch of bloatware that will need to be removed. The camera sucks for taking videos, It keeps glitching between lenses and hardly any stabilization. Overpriced product and outdated software. I will not buy another dumsung. The only good thing is the storage and battery

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there PIreviews, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We value your feedback. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Samsung S24 Ultra camera stabilizer isn't working properly, it could be due to a few reasons. Please check if your camera settings are correctly configured, then ensure the "Video stabilization:" is not set too high. Afterward, try restarting your phone and check for any physical damage to the camera lens. If you would like any further assistance or if you have any questions, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality product and great customer care.Met a guy who was willing to help me in every way and told me to come back anytime if i find a problem with my phone.Satisfied with great customer care.Cudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG GALAXY S24 ULTRA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my phone there are a lot of features that I need to get used to in the microphone seems to cut off few words maybe that's the way that they designed it or if it is an issue with the phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    S24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i like it alot. Stylish, good performance, excellent graphics and screen size. It has great features as well. No complaints this far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cell, screen not as good as previous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as well as my ultra 22. The screen is not as vivid as my previous cell. Battery life is longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I ever had. Great for a business like person. Note taking is simple and picture editing os amazing. The camera zoom and quality the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing until that kardashian sized phone fell out me pocket Buy it anyway right now. It’s better than anything. No right now not tomorrow, now. Just get a case because the phone takes person pleasure in being one slippery silly goose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Phone I've Ever Had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung cell phone user long before the advent of smartphones, I've had dozens of models in my lifetime. I've always been surprised by its quality and efficiency, but with this model they broke all the molds and took communication to another level.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A Good Phone Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like this phone and shifting from Apple here, I love the camera on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylus location sucks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone just thought I would use the stylus more than I do. I used my on LG Stylo much I guess because of the location of it and ease of being to get it when I need it

    I would recommend this to a friend