Customer Ratings & Reviews
- Model:
- SM-S928UZVFXAA
- SKU:
- 10362465
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the device's overall performance, which is frequently highlighted as a standout quality alongside its amazing camera capabilities. Users also appreciate the long-lasting battery life, efficient processor speed, and the intuitive nature of the interface. While the product is highly regarded, some individuals have noted minor concerns regarding its weight, the sharpness of the corners, and occasional heat dissipation during use. Overall, the device is praised for its superb design and impressive suite of AI features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Not worth the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone itself is really solid. It feels good when you're holding it, the screen is nice and bright. However for $1300-$1400 the camera quality is horrible! Some photos come out "nice" and others just don't make the cut. This should not be happening on a phone that cost so much. It should be point and shoot and that's it! Nope! You have to make sure the phone didn't get blown out in some areas or something is way too blurry. My opinion! Yes the AI is cool, for now, until Samsung starts charging to use it. Then the S24 line ups will just be a mid phone that struggles in the camera department and in the fingerprint reader department! Yes it works, but only without a screen protector!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Shure87, thank you for sharing your experience with us about your Samsung Galaxy S24 Ultra. We are happy to hear you are overall pleased with the feel and appearance of your device and we'd be happy to help troubleshoot the aspects of your device that are not as in love with as your are others. With regards to the fingerprint reader, you can enable the touch sensitivity feature of your device in your settings app to help with the screen protector you are currently using. With regards to the camera, we have the full device manual available on our website, and the first step we recommend trying to see if the photos come are more to your liking is disabling the AI for your camera. You can also reach out to the Samsung Support Team for assistance or troubleshooting if any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer Services.. Staff is knowledgeable and very helpfull, polite and kind..
I would recommend this to a friendcustomer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.staff very friendly and help me. customer service was excellent. The phone is exactly what I was looking. A phone has many deferent color.
I would recommend this to a friendTop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and wonderful phone. The camera features are amazing. I highly recommend it.
I would recommend this to a friendNew Phone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Celpjone and Service.Love the color and resolution
I would recommend this to a friendAmazing experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a really nice experience to shop at BEST BUY store. All support staff are very helpful and friendly.
I would recommend this to a friendS24 ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ohh!! Man what a phone, I'm just amazed, i bought it for my son, i have the s24, but i was this close to get this one for me
I would recommend this to a friendgood 8/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im still learning and so far i like it. It has good features the only thing i wish it had is the camera of the s21 and the colors hope the make the upgrade fast. but is a Samsung so that means they know what they are doing hope you like it too try it i recommended i have samsungs all my life
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and competitive with other sellers. Easy to set up and has awesome note features. Love the AI on pics as added bonus.
I would recommend this to a friendMy loved phone .
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved ❤️ 100% recommend Good price and safe Going by yours.
I would recommend this to a friendSamsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is amazing. Everything about it is great. The size how it looks just amazing all around
I would recommend this to a friendFantastic product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service! Welcoming and professional staff will help you find the best product you may need to buy. Best Buy, The Best!
I would recommend this to a friendGood service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the product and the service overall. Would recommend buying from them.
I would recommend this to a friendExcellent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sellphone.Very handy and comfortable option.
I would recommend this to a friendSamsung ultra 24
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and outstanding. The agent was knowledgeable and knew exactly what i wanted
I would recommend this to a friendSamsung S24
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cell and super quality un gran telefono con una exelente calidad!
I would recommend this to a friendSamsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase proccess was good. I will recommend this
I would recommend this to a friendBest
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for now a day!I preferred friends to buy it!!
I would recommend this to a friendVery disappointed with phone and customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open item. Overall the experience was disappointing to say the least. I had purchased this phone 2 weeks prior and for no reason at all my order was cancelled and customer service did not help and had no answers. Not even the supervisor. I took it upon myself to reorder it, Again, it is an open box. The phone still had the previous owners phone numbers in the memory. Aside from that I kept having trouble with the phone, people couldn't hear me at times, it was slow, the battery would take forever to charge, the pictures came out blurry, Overall, I was disappointed, and I am returning it. My old phone Samsung Note 9 still works better than this one. I would have them side by side and my old phone was faster and better.
No, I would not recommend this to a friendTerrific upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because i could wither spend 300 on a new phone screen or splurge ona new phone and wowzers im glad i did.....0 regrets
I would recommend this to a friend