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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1684 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the device's overall performance, which is frequently described as formidable, alongside its amazing camera quality and reliable battery life. Users also appreciate the efficient processor, intuitive ease of use, and the impressive integration of AI features. While the design is generally praised, some individuals have noted minor concerns regarding the device's weight, the sharpness of its corners, and occasional heat dissipation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,684 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great upgrade from old phone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Battery could be better though.. The photos I take are beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gives me confidence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I arrive is excellent condition, it is new and I arrive very well ... a confidance seller forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. I got this phone for 900 only Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Business Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone but prefer to keep it as a backup for business purposes. This phone has a pen that is crucial for signatures!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone- have owned several samsung phones this by far is the best one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy reward program and credit card really help purchase item i need for my trip to Mexico #TravelRewards #BestBuyRewards #MexicoTrip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, the best purchase. I have had this product for a year without any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Excellent for phone with best camera and battery l

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall phone is working as expected other than heating issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24 Ultra.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good and quality product. I highly recommend it to my friends and relatives. It has a big storage and various useful features that everyone will surely enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I'm already looking to trade in for the galaxy s25 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present for hubby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love samsungs phones. Phone looks great, now we will start using it. Hubby was happy :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy Great prices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had this phone new for the best price around. Plus the employees do not try to influence you when looking or comparing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingerprint and scratch proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is amazing! Not scratches or even fingerprint are visible. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product good service and good stuff and good price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed! Samsung failed! Again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, despite my efforts to love it, the S24 Ultra obviously is an inferior rival to the iPhone. It made me appreciate how much better the iPhone truly is. The display, which was supposed to be a standout feature, turned out to be very disappointing. I bought the S24 Ultra to replace my main phone, the iPhone 15 Pro Max, and placing them side by side just highlighted the S24 Ultra's dull and washed-out display. Ironically, the iPhone's display, made by Samsung, offers a way better experience with more depth and sharpness, looking crystal clear from every angle. The S24 Ultra's display sadly has a green tint when viewed from different angles, an issue that I believe has persisted since the S8 and S9 models. The speaker on this $1,000 phone sounds cheap and muffled, whereas the iPhone's speaker is clear, warm, and delivers distinct bass. I had forgotten about battery anxiety with the iPhone until I used this phone; the battery drains quickly and barely lasts a full day on a single charge. Switching lenses between cameras are significantly slower and more laggy. After so much debating, I had to returned it on the last day before my 14 days window closed and it was such a relief!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun s24

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase I recommend 100%. Don't wait go get your new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling excited and happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and satisfied with the services of Best Buy. Even the product is super good. I am super excited to use this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ever, better quality, insuperable, Samsung has far surpassed other brands, recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a faithful amiPhone user until this device. I will just say Apple could never.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen love it I really like very much Samsung

    I would recommend this to a friend