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Customer Ratings & Reviews

Model:
SM-S931ULBAXAA
SKU:
12075207
$754.32
Save $25.65
The comparable value is $779.97

Customer reviews

Rating 4.7 out of 5 stars with 419 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 419 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellemt features. i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Good item for the price. Open box but looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new phone. Haven't had a chance to use it, been having some health issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done! Gave me a gift card withbmy pur hase too. Limited inventory because new model coming out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson that helped me was very pleasant and answered all my questions. He was also very patient with how many questions I asked!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product made mediocre by Samsung’s greed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone and hardware itself is great but Samsungs greed got in the way, AGAIN. The phone has the exact same color banding issue as the previous S24 series, and let’s not even get into camera department. The fact that it’s a flagship phone with a 4 year old camera system is Samsung basically being ignorant and disrespectful to its customers. Back to color banding, I know it’s not an issue to other people but it is to me, for an 800+ dollar phone, I expect a good screen without color issues, every other manufacturer nails it but for some reason, Samsung can’t.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Zahid252, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S25. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Yo can adjust the Screen Mode to Vivid and increase the Vividness slider in Advanced Settings to correct what you've described to experiencing with your display. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wifey loves it, so that means I love it! Will pick up another for my Daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the effort.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to find this phone, it was not the larger memory phone they showed in stock. But it was well worth the effort finding this last phone that my niece wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas present for my mother & she is loving her new Samsung s25.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really looking forward to a new phone. My old one was over 6 years old. Text messaging date/time stamps very different. Very hard to get used to and decipher. Hate it. Not as big as my old phone, size wise, my bad. Major trouble connecting to my car. Spouse got S25+ and it is much easier to transfer/set up. You would think S25 and S25+ would work the same. Maybe i got a dud phone? Too late to take back

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha SuzanneJ, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy S25. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, you can check out "Unable to connect Galaxy phone to a car" to help resolve what you may be experiencing. Also feel free to check out your product manual to become better acquainted with your new device and its features. If you would like further assistance afterward, do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Stellar phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget phone as compared to higher galaxy models and offers just as much. Bought it as a gift for sister and she is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has excellent features, screen and camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone review: 5 stars. Very good, very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast delivery. Very Happy with my cell phone. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, functions as should, great battery life, adequate storage, good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone bought it for my husband and it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sg 25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and features. Major upgrade from my last phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung 25

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like good upgrade from s22 , so far no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone recommend porches I will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S25 is excellent user friendly mobile phone with android UI security updates.

    I would recommend this to a friend