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Customer Ratings & Reviews

Model:
SM-S931UDBAXAA
SKU:
10466393
$799.97

Customer reviews

Rating 4.7 out of 5 stars with 371 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 371 reviews
  • Rated 5 out of 5 stars

    Best phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone, good cámara quality, good price for a high end phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe, who helped me was terrific. Very friendly and patient explaining and answering all my questions. Best I have dealt with I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone suggest buying this phone. Great price for the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for with a great price! Thank you for great customer service and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new phone. Haven't had a chance to use it, been having some health issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect daily drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect daily drive, small easy to fit any pocket.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Serviceable phone. Wouldn't buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is OK. It's not much different than the Galaxy S20 I had before. It runs faster but the features are the same. Some of the AI features aren't great. It's smaller than you'd expect. I got it for 600 dollars "open box excellent" it seemed new. It's a fine phone I probably wouldn't buy it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Upgraded from iphone 12 and I dont plan on ever looking back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone will recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone will recommend to anybody. 10/10 the best phone purchase well minus apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Good item for the price. Open box but looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has excellent features, screen and camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone review: 5 stars. Very good, very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my phone and bought this one, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best photos ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone and how well the camera works. The reason I chose this phone is because of the camera. I would definitely buy this phone as a gift to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell phone no scratch working good good storage very good camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very enjoyable experience in purchasing my new phone from Best Buy. I had all my questions answered about the phone. I would recommend them when buying your next cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wifey loves it, so that means I love it! Will pick up another for my Daughter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really looking forward to a new phone. My old one was over 6 years old. Text messaging date/time stamps very different. Very hard to get used to and decipher. Hate it. Not as big as my old phone, size wise, my bad. Major trouble connecting to my car. Spouse got S25+ and it is much easier to transfer/set up. You would think S25 and S25+ would work the same. Maybe i got a dud phone? Too late to take back

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha SuzanneJ, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy S25. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, you can check out "Unable to connect Galaxy phone to a car" to help resolve what you may be experiencing. Also feel free to check out your product manual to become better acquainted with your new device and its features. If you would like further assistance afterward, do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast delivery. Very Happy with my cell phone. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so lightweight love my new phone, easy to handle

    I would recommend this to a friend