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Customer Ratings & Reviews

Model:
SM-S931UDBAXAA
SKU:
10466393
$749.97
Save $50.02
The comparable value is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 431 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the excellent overall performance, impressive camera quality, and long-lasting battery life. Many also appreciate its portability, convenient size, appealing design, and fast operation. The phone is further praised for its light weight and attractive color options. However, some customers wished for more storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 431 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Upgraded from iphone 12 and I dont plan on ever looking back!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mr. Relevant - Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android keeps reinventing for our good. This is a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Serviceable phone. Wouldn't buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is OK. It's not much different than the Galaxy S20 I had before. It runs faster but the features are the same. Some of the AI features aren't great. It's smaller than you'd expect. I got it for 600 dollars "open box excellent" it seemed new. It's a fine phone I probably wouldn't buy it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The S25, is the best choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product purchased. Looking for a great quality phone. The S25, is the answer. I'm frugal yet I have a great eye for a fine reliable well made item. I've done the homework for you. Without question choose the S25,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent and cheap. Battery power is ok

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Birdman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for my day to day use and a lot more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!! The team was so helpful in retrieving the data off of my broken phone with Verizon was not able to!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably got a phone really easy to use very friendly to people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung S25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught a new unlocked S25 on sale at best buy during Amazon's prime sale - best purchase I could make. I swapped the SIMS from old phone and had it up and running in no time. Looking for another Best Buy sale for another S25

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product/ Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a gift and they loved this phone. Great customer service at Pleasant Hill. Would like to thank the manager and the staff, for being patient and also helping with price match. A positive experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Changed for a better option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After taking it to the hotel, I realized it had almost the same features than the S25FE, but with a smaller screen, so, before opening, I returned it and changed for that one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my phone and bought this one, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 25

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, a little smaller so it fits in my pocket. Less costly then the Ultra. Had a great camera to catch pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S25

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Grrat customer service .. A little different than my samsung note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so lightweight love my new phone, easy to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! The customization is amazing and the picture edit its amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Best Buy lied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no bubble wrap inside the box at all. When I placed the order, it said the item could be shipped the next day, but it ended up arriving 7 days later. I’d recommend buying from another website instead. The product itself is fine, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone and samsung galaxy are extremely extremely amazing this s25 is just as amazing as all the other sgalaxy phones excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung S25

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I really need to leave one? Everybody know Samsung is the real deal and always will #Boom

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy 25 phone review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss my Apple iphone 11 as it was significantly easier to use and figure out. Samsung also makes it very difficult to sign up for my New Phone Care coverage with them due to mistake with my email address when purchasing phone from Best Buy.

    No, I would not recommend this to a friend