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Customer Ratings & Reviews

Model:
SM-S931UDBAXAA
SKU:
10466393
$799.97

Customer reviews

Rating 4.7 out of 5 stars with 371 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-371 of 371 reviews
  • Rated 1 out of 5 stars

    The phone is locked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone still locked i trust best buy the phone is full unlocked i loss my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work. Defected, was afraid to purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sucks. I had for a few days and it's completely stopped working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AvaMarie, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your new device but we need more information regarding what may be occurring before we can do so. Please feel free to reach out to Support at your leisure for further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great phone, great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i really like it the camera is nice and the phone runs smooth and doesn't heat up, so far im not thinking about going back to apple. The battery is very good im a active user so im constantly on my phone and it would stay changed talking about it would be at 100% for a few hours then go down one percent. So im very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung S25

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my old Samsung cell phone one too many times, and had to buy another. I tried another phone several years ago, but went back to Samsung...I love the phone, and it takes great pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase of 2026 *******

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone works fine, not phone savvy, but learning !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design and less weighing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my Budget with a very good camera quality and storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone . I love it. Excellent for photos, games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone lasted me years I felt like. Super durable and efficient. Loved having it, got another but newer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new samsung galaxys25 is super cool, i got great deal from Best buy .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good packaging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly as described, good packaging and

    I would recommend this to a friend