Customer Ratings & Reviews
- Model:
- SM-S931UDBAXAA
- SKU:
- 10891310
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
to a friend
Samsung S25
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the cell phone, but with the AI feature, it takes a while to get use to it and learning all the features.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from iPhone after using their platform for 12 years and I had no idea what I was missing out on.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, excellent customer sercives and good prices
I would recommend this to a friendLearning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it included a tutorial, and set up. I needed more help learning new phone.
I would recommend this to a friendGreat Android phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement phone for my old LG K40 phone. Great Android phone.
I would recommend this to a friendSamsung galaxy s25
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this phone very much. And its way faster than the galaxy 9+ I was using.
I would recommend this to a friendBest Buy lied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no bubble wrap inside the box at all. When I placed the order, it said the item could be shipped the next day, but it ended up arriving 7 days later. I’d recommend buying from another website instead. The product itself is fine, no issues.
I would recommend this to a friendSamsung galaxy s25
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing high-end device. The best. Grateful for the purchase and service provided
I would recommend this to a friendSamsung review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone. Small and sleek. The battery life isn't great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations CaryW, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy S25. We value your candor as we improve the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We're happy to hear that you're overall pleased so far with your Galaxy S25. If you're experiencing less than expected battery life on your device, please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for choosing Samsung! - Debra
Samsung s 25
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Just needed an upgrade to the 23fe i had .. and my phone place didnt hsve these out yet, so went to BB to purchase it.
I would recommend this to a friendUpgraded phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Great product. Highly recommend.
I would recommend this to a friendI expected more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot, but the camera doesn't seem special to me. The Gemini's intelligence never responds well, and the real-time translation function for listening or speaking is very poor. It translates anything else. I expected more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JorgeA, thank you for sharing your feedback with us about your experience using the Samsung Galaxy S25. We value your candor as we continue to improve the functionality and performance of our product line. The Galaxy S25 camera excels in bright conditions, offering vibrant detailed photos and unsurpassed portrait mode. To fix Gemini not responding properly, please clear the cache and data for the Gemini and Google apps, then reboot your device, and ensure your phone's software and the Gemini app are fully updated. Please feel free to review, "Use Live Translate on Galaxy phones and tablets" to learn more about utilizing this awesome feature. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
S25
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone so far. Grrat customer service .. A little different than my samsung note.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is good investment i like.........................
I would recommend this to a friendSamsung S25
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do I really need to leave one? Everybody know Samsung is the real deal and always will #Boom
I would recommend this to a friendBrianM
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The information transfer from my previous phone took several hours. I felt I could have been better guided by the store representative. The Supervisor stayed with me after the store closed and that was comendable but the service was nothing like what I experienced before.
I would recommend this to a friendTitle: Disappointed – Phone Died Within a Week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Samsung Galaxy S25 from Best Buy on July 11. Right from the start, it had trouble turning on and would automatically reset itself. By the 8th day, it completely stopped working. The phone overheated, and I'm not even sure what caused it. I had no choice but to return it today. Very disappointed, especially considering it’s a brand-new device. I expected better performance and reliability from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RkRomeo, thanks for sharing your recent experience with using your Samsung Galaxy S25. We appreciate your candor as we seek to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. We understand how frustrating it may be to have a device that may not be functioning as intended. Please take a moment to review, "Samsung phone or tablet reboots repeatedly," "Samsung phone or tablet will not power on or off," and "Keep your Galaxy device at its normal operating temperature" to help resolve what you've described to be experiencing with your device. If you would like to share any other feedback with us afterward or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for choosing Samsung! - Debra
Not really for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like a great phone. I wish I would have bought a simpler phone…as a 72 yr old I do not use half of the capability.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations Sandy, thanks for taking the opportunity to review your Samsung Galaxy S25. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. We understand that transitioning to a new device may often come with quite a bit of a learning curve. We try our best to mitigate this transition as much as possible by offering a wealth of resources to our customers. If you haven't checked out these resources, please feel free to do so at your leisure. We currently offer video tutorials, interactive simulators, device manuals, and software updates online to help you become better acquainted with your new device and its features. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Camera did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera did not work soon after I purchased the open-box item. BB staff conducted a diagnostics check and there were error codes. So, defective. BB staff made every effort to make me whole and I currently have a 25+.... so far so good.
No, I would not recommend this to a friendMissmyoldphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. It looks exactly like an iph and now with the samsung updates it operates like an iph. I miss my old ph.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KRMD, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If you would care to provide additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra