4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
SM-S936ULBAXAA
SKU:
12497786
$879.99

Customer reviews

Rating 4.8 out of 5 stars with 455 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers frequently mention the product's excellent overall performance, highlighting its top-tier camera quality and great battery life. They also appreciate its lightning-fast processor speed, appealing design, and ease of use. Further positive feedback includes its convenient size and ample storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 455 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone speed etc.. excellent got it for my son he loves it excellent quality and speed canets everything.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung S22

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Fast, works well, and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellence service and good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 6/8/25, I purchased a new cell phone Galaxy S25+ from Best buy store in Greenwood, IN. The sales people are very friendly and patient, especially Mr. David. I am very happy for my experience in the store. For the new phone I am very satisfied with its excellent performance and fast response. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone, outstanding screen! Great battery, fingerprint not always working with a screen protector on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25+

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life lasts long on a single charge , and doesn’t lag at all ! The color was exactly as the picture shows

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone if u dont like to have the ultra this one is just like it but of course with out the pen which i do t mind

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Samsung forever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone, super fast, good battery. Samsung forever

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S25+ AI technology

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I saved money buying it from bestbuy then a phone retailer. I had the option of choosing a carrier since the phone was unlocked. The reviews on the phone were accurate the features, the camera and the AI technology make the phone worth owning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy 25+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open Box Phone was delivered in pristine condition. Setup was a breeze and we have had no problems so far with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. Camera is much improved and 5G connections are smooth and battery is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long battery Life

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phones battery lasts a lifetime like a Nokia would, okay maybe not that long but I use my phone all day to stream nonstop while I work and I don't even need to think about charging it until I'm 7hrs into my shift. Every other feature is just like my other Galaxy phones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an iphone to android. Honestly i love this phone so much no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child likes their new phone and is happy woth the beautiful color and the ease of moving data over. The AI features are also nice as they are changing from a low budget phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Very similar to the S22, except bigger.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking my Samsung Galaxy S22 was going to crash cuz the battery was draining faster than normal, other than that I was very happy with my S22. Switching to this model, there's nothing new that makes me happy. It's bigger so doesn't fit well into my small to average size female hands, and the camera doesn't at all seem to be any better, so it was almost a waste of my money & these phones aren't cheap! it works fine though, just seems basically the same as my S22.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations SandraS, thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy S25+. We appreciate your constructive input as we improve our product line. The Galaxy S25+ is a significant upgrade from your previous device, the Galaxy S22. It features a much faster Snapdragon 8 Elite chip, significantly better battery life with a larger 4,900 mAh battery, and a brighter 6.7-inch QHD+ display. It offers 12GB of RAM compared to the S22's 8GB, improved cameras, faster 45W charging, and a more modern, durable design. The Galaxy S25+ camera is a notable upgrade from the S22/S22+ due to the ProVisual Engine for improved image processing, 8K video at 30fps (up from 24fps), and a 12MP front camera (up from 10MP). While the main hardware (50MP) is similar, AI features and better low-light performance provide a sharper experience. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and the person from Best Buy helped me a lot and the phone working excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone! ⭐️⭐️⭐️⭐️⭐️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I like it a little more than my S25 base model because it has a bigger screen, higher pixel count, and better, fuller sounding speakers. Whats cool is I can also adjust the display ratio to either 720p, 1080p, and 1440p/2k.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So glad I bought it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Nice upgrade from Samsung A21 phone. Good service from Geek to transfer information.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great condition. Good batterry lifeworth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with great features

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phone available. No issues so far. Great value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung doesn't disappoint.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far with the phone. Many changes from Android 10. Battery so far is better than expected.

    I would recommend this to a friend