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Customer Ratings & Reviews

Model:
SM-S936ULGAXAA
SKU:
12615792
$899.99

Customer reviews

Rating 4.8 out of 5 stars with 447 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 447 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks best buy, ,staff etc you guys help me alo of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exccellent Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT... Everything is in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25+ review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Iphone to Samsung, overall really satisfied with it and how customizable it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone for that Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Giving 4 stars because I am personally not happy with the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG S25 PLUS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, the deals at best buy even greater.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the only complaint that I have with the product is the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has held up well for the past year and is one of my favorite colors on phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is really good, good service. not thing to complaint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this phone but I still need to get it where you can move a photo and it disappears from a regular photo storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really nice and its really clear you should really buy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok sure camera is beautiful but it randomly overheat even if screen off listening to YouTube, the speed isn't night and day difference between a Motorola egde/power, i wish I'd stay with my Motorola instead versus how much i paid for this

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Baldmadmacjr1992, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy S25+. We value your feedback as we strive to improve the functionality and performance of our product line. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out, "Keep your Galaxy device at its normal operating temperature" to learn more about the factors that may affect your device's temperature. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general its a good phone. It works with my curent provider.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung -Galaxy S25+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my God. This seems a decent phone but the screen keep frozen up whenever I am using it. I can open an app and while using it, it freezes and can only close it and reopen the app. Sometimes, I have to restart the phone all over again

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey GinetteC, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device is to you every day, and we would love to assist you with the freezing you mention experiencing with your device. We have a great article available to assist you titled "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Nice phone, best photo fix AI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone to replace my S22 because it was a good deal. It works goodn just still trying to get used to some of the differences & features. I like the "photo shop" features in the camera/ Gallery very cool. It probably one of the best erase unwanted objects from photo programs so far! The only negative thing is the new Samsung AI Gemini, which I am not a fan off or any other AI program that tries to run your life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device without the weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Love the ability to use apps and software on Windows 11 seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very clear signal, good sound and great resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved it, and i just got the S25 ultra, we are samsung fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great up date for my husband. He had an older Samsung that was not working with his hearing aids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and quality electronic you can get is in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and the most trusted seller in the U.S.

    I would recommend this to a friend